Bilingual Customer Service Advisor

2 weeks ago

Athens, Attica, Greece CBTalents Full time €21,000 per year

Location:
Athens, Greece Remote anywhere in Greece (must already have housing)

Start Date:
2 January 2026

Schedule:
MonSun, 10:0019:30 (40h/week)

Contract:
Permanent

Salary:
1,500 x 14 salaries/year

Benefits:
14 salaries

Private Health & Life Insurance

Performance bonus (TBC)

25 days annual leave

50 meal voucher/month

Full training

Role Summary:
Were seeking a Dutch + English speaking Customer Service Advisor to support customers and travelers worldwide. You will handle inquiries via phone/email, resolve issues within SLAs, log cases accurately, follow escalation procedures, troubleshoot using internal tools, and provide proactive customer experience improvements. Remote work possible anywhere in Greece.

Requirements:
Fluent Dutch + strong English

Residing in Greece with own housing

Customer-focused, problem-solver

Comfortable in structured, fast-paced environments

Able to work the scheduled shifts

Why Join:
Permanent stability

Remote flexibility within Greece

Competitive compensation (14 months)

Strong insurance package

Multicultural team + professional growth

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