Bilingual Customer Service Advisor

7 days ago

Athens, Attica, Greece CBTalents Full time €24,000 - €36,000 per year

Job Title:
Bilingual Customer Service Advisor (German + English)

Location:
Athens, Greece

Start Date:
26 December 2025

Are you passionate about helping people and creating exceptional customer experiences? Do you speak fluent German and English? Join our international team in Athens as a Bilingual Customer Service Advisor, supporting global travelers with empathy, precision, and professionalism.

Your Role
As a
Customer Service Advisor
, you will:

  • Respond to customer inquiries via phone and email, ensuring clarity and efficiency.
  • Properly log and document each interaction in the service database.
  • Handle complaints and escalations following company guidelines.
  • Meet Service Level Agreements (SLAs) while maintaining service excellence.
  • Provide recommendations and troubleshoot issues to enhance overall user experience.

Schedule

  • MonFri: 10:00 AM 6:30 PM
  • SatSun: 11:00 AM 7:30 PM
  • Remote option: available only if submitted two weeks before start date and approved.
  • Full-time: 40 hours per week.

Salary & Benefits

  • Monthly salary: 1,380 × 14
  • 14 Salaries per year: (12 monthly + Easter + split Summer/Christmas bonus)
  • Private Health & Life Insurance
  • Performance Bonus (based on project evaluation)
  • 25 paid annual leave days
  • Monthly 50 meal voucher

Contract

  • Type: Permanent
  • Hours: 8 hours/day, 5 days/week

Relocation Support (for candidates moving to Greece)

  • Must arrive in Athens 7 days prior to the start date for hiring documents.
  • On-site work required for first 3 months (unless you already reside in Greece with confirmed internet access).
  • 3 weeks paid hotel accommodation near the office.
  • Up to 300 relocation support paid with first salary.
  • Legal assistance with hiring documentation.

Not Included

  • Flight ticket (reimbursed up to 300 gross with first payment)
  • Airport pick-up
  • Transportation from airport to hotel
  • Real estate agency assistance after the first 3 weeks accommodation

  • Bilingual Customer Service Advisor

    3 days ago

    Athens, Attica, Greece CBT Full time

    Job Title: Bilingual Customer Service Advisor (German + English) Location: Athens, Greece Start Date: 26 December 2025 Are you passionate about helping people and creating exceptional customer experiences? Do you speak fluent German and English? Join our international team in Athens as a Bilingual Customer Service Advisor, supporting global travelers with...

  • Bilingual Customer Service Advisor

    5 days ago

    Athens, Attica, Greece CBT Full time €21,000 - €42,000 per year

    Bilingual Customer Service Advisor (Dutch + English) Location: Athens, Greece Remote anywhere in Greece (must already have housing) Start Date: 2 January 2026 Schedule: MonSun, 10:0019:30 (40h/week) Contract: Permanent Salary: 1,500 x 14 salaries/year Benefits: 14 salaries Private Health & Life Insurance Performance bonus (TBC) 25 days annual leave 50...

  • Bilingual Customer Service Advisor

    5 days ago

    Athens, Attica, Greece CBT Full time €12,000 - €144,000 per year

    Bilingual Customer Service Advisor (Croatian + English) Location: Athens, Greece Start Date: 02 January 2026 Contract: Temporary 8 months Work Model: Onsite Schedule: MonSun, 09:0019:00 (40h/week) Salary: 1,200 gross/month (14 salaries) About the Role We are looking for a Croatian + English speaking Customer Service Advisor to join our clients team in...

  • Bilingual Travel Advisor German

    3 days ago

    Athens, Attica, Greece CBT Full time

    Job Title: Bilingual Travel Advisor / Customer Service Advisor German & English Speaker Location: Athens, Greece (On-site, with Remote Option) Start Date: 26 December 2025 Are you fluent in German and English and excited about helping travelers worldwide? Step into a rewarding career as a Bilingual Travel Advisor in our Athens office, where you will deliver...

  • Customer Service Advisor Dutch

    3 days ago

    Athens, Attica, Greece CBT Full time

    Job Title: Bilingual Travel Advisor / Customer Service Advisor Dutch & English Speaker Location: Athens, Greece (On-site with Remote Option) Start Date: 26 December 2025 Are you fluent in Dutch and English and eager to join an international team in a dynamic, customer-oriented environment? We are looking for a motivated Bilingual Travel Advisor to join our...

  • Customer Service Advisor Dutch

    1 week ago

    Athens, Attica, Greece CBTalents Full time €18,000 - €24,000 per year

    Job Title:Bilingual Travel Advisor / Customer Service Advisor Dutch & English SpeakerLocation:Athens, Greece (On-site with Remote Option)Start Date:26 December 2025Are you fluent inDutch and Englishand eager to join an international team in a dynamic, customer-oriented environment? We are looking for a motivatedBilingual Travel Advisorto join ourAthens-based...

  • Bilingual Customer service

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €15,000 - €25,000 per year

    We are seeking a motivated Bilingual Customer Service Representative to join our team for various projects. In this role, you will be responsible for providing exceptional support to our customers.Qualifications:Fluent in one of the following languages : Dutch / Italian / Polish / Portuguese / Spanish / Swedish / French / German proficiency in English is a...

  • Bilingual Customer Service Advisor

    1 week ago

    Athens, Attica, Greece CBTalents Full time €21,000 per year

    Location:Athens, Greece Remote anywhere in Greece (must already have housing)Start Date:2 January 2026Schedule:MonSun, 10:0019:30 (40h/week)Contract:PermanentSalary:1,500 x 14 salaries/yearBenefits:14 salariesPrivate Health & Life InsurancePerformance bonus (TBC)25 days annual leave50 meal voucher/monthFull trainingRole Summary:Were seeking a Dutch + English...

  • Bilingual Customer Care Agent

    1 week ago

    Athens, Attica, Greece SkillMatch Solutions Full time €19,320 - €24,624 per year

    Begin Your Customer Service Journey in Athens (For German Speakers)Are you proficient in German and driven by a desire to assist others? We're seeking a Bilingual Customer Advisor to become a valued member of our energetic team in Athens, GreeceWhy You'll Be Excited About This Opportunity:Competitive Compensation & Benefits: Earn 19,320 euros annually...

  • Bilingual Customer Service Representative

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    We are seeking a motivated Bilingual Customer Service Representative to join our team for various projects. In this role, you will be responsible for providing exceptional support to our customers.Qualifications:Fluent in one of the following languages :  Dutch / Italian / Polish / Portuguese / Spanish / Swedish / French / German proficiency in English is...