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Sales Manager

2 weeks ago

Athens, Attica, Greece KENSHO BOUTIQUE HOTELS & VILLAS Full time
Who we are

Kenshō Hotels & Villas, the award-winning boutique hospitality brand born in Mykonos, is expanding its story to the island of Paros. Renowned for redefining Cycladic luxury through design, gastronomy, and heartfelt service, Kenshō is now creating a new haven of relaxation and inspiration on one of Greece's most authentic and beautiful islands.

We are seeking passionate, talented, and dedicated professionals who share our philosophy of excellence, creativity, and genuine hospitality. This is a unique opportunity to be part of a visionary project that combines the elegance of Kenshō with the natural charm of Paros.

About the Role

As a Sales Manager in our ultra-luxury resort, you will be a key driver of commercial success, entrusted with developing and managing high-value business across leisure, corporate, events, and premium travel segments. You will represent the DNA of our property in the global market, cultivating relationships with top-tier partners, delivering exceptional revenue performance, and positioning the resort among the world's leading luxury destinations.

You operate with a strategic, entrepreneurial mindset—balancing market intelligence, relationship-building, brand stewardship, and sharp commercial execution. Your mission is to grow market share, optimize profitability, and ensure our resort thrives within a highly competitive landscape.

Key Responsibilities
Sales & Business Development
  • Develop and execute strategic sales plans across leisure, corporate, luxury travel agents, FIT, groups, and high-net-worth individual (HNWI) segments.
  • Identify new revenue opportunities and drive incremental business to achieve and exceed annual targets.
  • Actively solicit, negotiate, and contract with key partners including luxury operators, DMCs, OTAs, consortia (Virtuoso, Signature, Traveller Made), and global travel professionals.
  • Conduct regular sales calls, roadshows, and participation in international travel fairs and industry events.
    Convert leads into long-term partnerships through proactive relationship management and personalized communication.
Account Management
  • Manage a portfolio of top-producing accounts, ensuring partnership satisfaction, performance growth, and strategic alignment.
  • Maintain detailed account intelligence, insights, production forecasts, and activity tracking.
    Conduct quarterly business reviews (QBRs) and performance audits with partners.
Revenue Optimization & Forecasting
  • Collaborate closely with Revenue Management to optimize rate strategies, distribution channels, and forecasting accuracy.
  • Analyze production reports, market trends, competitor pricing, and booking behaviors to drive informed commercial decisions.
    Monitor pace, pick-up, and segmentation performance ensuring alignment with hotel profitability goals.
Marketing & Brand Alignment
  • Work with the marketing team to ensure consistent storytelling, messaging, and visual alignment across all trade and B2B channels.
  • Contribute to content creation for sales kits, presentations, brochures, and digital assets.
    Support PR initiatives and assist with fam trips, media visits, and influencer stays.
Client Engagement & Guest Experience
  • Coordinate VIP bookings and ensure seamless guest journey for high-value clients.
    Conduct site inspections, property tours, and customized presentations for agencies, partners, and corporate clients.
Cross-Department Collaboration
  • Work closely with Operations, Reservations, Revenue, F&B, Events, and Front Office to ensure smooth execution of all contracted business.
    Participate in weekly commercial meetings and contribute to long-term business planning.
Your Skills & Competencies
  • Strong commercial acumen with a track record of exceeding sales targets in luxury hospitality.
  • Deep industry network and understanding of luxury travel distribution channels.
  • Exceptional communication, negotiation, and presentation skills.
  • Analytical mindset with proficiency in reporting, forecasting, and CRM tools.
  • High adaptability, emotional intelligence, and cultural awareness.
  • Ability to work independently while thriving in a collaborative environment.
  • Passion for luxury hospitality, service excellence, and refined guest experiences.

Requirements

  • 3–5+ years in a similar Sales Manager role within a luxury hotel or resort.
  • Experience working with global markets (e.g., US, UK, France, Middle East).
  • Familiarity with CRM systems, PMS/CRS platforms, and revenue management concepts.
  • Excellent command of English; additional languages are a strong advantage.
  • Willingness to travel internationally for fairs, roadshows, and sales missions.

Benefits

  • Competitive salary in line with market standards and professional experience
  • Performance-based bonus structure rewarding results and contribution
  • Comprehensive private health insurance coverage
  • Fully equipped workstation and necessary tools for optimal performance
  • Company mobile phone for business use