Sales Manager

Empiria Group
is currently looking for an experienced
Sales Manager
to join our headquarters team. This is a full-time, year-round job based in Athens.

About Us
Empiria Group
, owns, manages, and operates a unique collection of luxury hotels and villas, members of
The Luxury Collection
and
Design Hotels
of
Marriott International
, located in prime destinations around Greece, namely in Santorini, Paros and Peloponnese.

For over 30 years and through a team of over 350 associates, our dedication has been focused on creating space for joy through unique hospitality experiences, underpinned by our four fundamental values of finding joy, always elevating, exuding passion and being a leader.

At Empiria Group, our mission is to be the leaders in the art of elevated hospitality, guided by caring associates who wish to offer experiences that awaken inner joy and take Greek hospitality to new heights.

Role Overview:
As a Sales Manager, you will be the key ambassador of the hotel group, leveraging opportunities to increase bookings, maximize profitability, and build long-term partnerships and relationships within each business sector.

Requirements
Key Responsibilities:

• Represents the Sales department in all areas, internally and externally to the highest standard in line with established guidelines and procedures
• Understands, analyzes and evaluates data, competition, and market trends
• Closes the best opportunities for the property based on market conditions and property needs
• Maximizes new business and maintains the growths of existing business
• Builds and develops relationships within each sector (Leisure, MICE, etc.)
• Acts as the on-property liaison for group events
• Works with the management team to create and implement a sales/marketing plan addressing revenue, customers, and market
• Assists with selling, implementation, and follow-through of sales promotions
• Executes and supports Marriott's Customer Service Standards and hotels' Brand Standards
• Conducts site inspections and FAM trips as required
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders
• Creates reports and actionable suggestions for operational excellence
• Maintains all Sales files in accordance with established procedures and standards
• Pays strong attention to details and has a keen sense of follow-up and meeting of deadlines

Qualifications:

• Degree in Hospitality, Sales or relevant field
• At least 3 years related working experience in luxury hotels
• Excellent English & Greek language, with the ability to write and speak effectively
• Strong verbal communication and presentation skills
• Advanced technical skills, including superior Microsoft Office, Excel and PowerPoint
• Ability to work independently, be self-motivated and proactive in taking on new tasks
• Ability to travel
• The position is Athens based and includes staying in Santorini and Paros, based on season's needs

Benefits

• Private health insurance
• Company laptop & mobile phone
• Development & training opportunities
• A respectful and internationally oriented working environment
• Travel, accommodation & meals covered for all on-site visits
• Friends & Family Rates within company's chain of hotels
• Exclusive Employee Discounts within company's network of selected partners and local service providers
• Numerous employee recognition & engagement programs and actions (special experiences & scheduled events, employee recognition days, awards and much more)

All applications are considered strictly confidential. After careful consideration of all the received resumes, we will only contact the candidates who meet the requirements of the job to arrange an interview.

You provide the talent as we flourish the skills to unleash your full career potential.
Join our path of excellence