Help Desk Technician

Job briefServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processDirect unresolved issues to the...

Ο/Η κάτοχος της θέσης θα είναι υπεύθυνος/η για την αποτελεσματική επίλυση τεχνικών ζητημάτων που θα προκύπτουν κατά την πρόσβαση ή χρήση εσωτερικών συστημάτων /εφαρμογών από εσωτερικούς χρήστες....

The job holder will be responsible for the effective resolution of technical issues arising during access to or use of internal systems/applications by internal users. The management and handling of requests will be conducted through telephone communication, email, and web applications, ensuring smooth operation and prompt user support.Key...

M-STAT, with over two decades of experience in transforming businesses in the mobile ecosystem, is seeking aHelp Desk Representativeto join its dynamic team and support its mission of delivering innovative and reliable digital communication solutions.If you have strongcommunicationandproblem-solving skills, acustomer-oriented mindset, and a passion for...

Sword Services Greece is seeking a Microsoft Help Desk Engineer to join our dynamic IT Service Management Team and enable the implementation of a Level 1 Tech Support platform for our EU customers. The successful candidates need to have experience with Windows 11, SharePoint, Office 365 (for L1 Support), and Azure technologies (for L1 Support). The company...

Job descriptionDiagnostiki Athinon is Greece's leading clinical laboratory, focusing on Functional and Preventive Medicine. We provide a comprehensive range of over 2,000 clinical tests, including Biochemical, Hematological, Hormonal, Immunological, Microbiological, and Molecular diagnostics. Our goal is to deliver innovative, high-quality diagnostic...

Computer Technician / PC Repair TechnicianManager's Office ), one of the leadingcompanies as consulting Firm, operating in Greece and 104 countriesglobally, is seeking for aComputer Technician / PC Repair Technician(CT 9280F16NI)- NICOSIA/CYPRUSOur client is an established company based in Nicosia, active in thetrade and distribution of laptops, pcs and...

IT Support TechniciansWe are currently seeking two IT Support Technicians to become integral members of our IT department. Ideal candidates will have 1-3 years of experience in IT support, with a knack for troubleshooting and a commitment to providing excellent technical assistance. This position presents a fantastic opportunity to grow and excel in the...

on behalf of: TP Greece CQS S.A., a leading Greek company in customer relationship management services, has been recognized as the #1 Top Employer in Greece for 2024 on Join a team celebrated for its outstanding workplace culture With over 1,650 employees, CQS collaborates with major Greek and multinational companies across industries such as...

We are looking for a Mechanical Engineer/ Customer Support Engineer to provide technical assistance to our customers.Key responsibilities:Processes customer ordersTalk clients through a series of actions, either via phone, email or chat, until they've solved a technical issuesProvide prompt and accurate feedback to customersPrioritize and manage several...