Reservations Agent

7 days ago

Athens, Attica, Greece ZUMA MYKONOS RESTAURANT BAR Full time €37,000 - €41,000 per year

As a Reservations Agent at Zuma, every guest interaction sets the stage for an unforgettable dining experience, you'll play a crucial role in managing customer calls and inquiries with efficiency, professionalism, and a commitment to delivering exceptional customer care. This role will be based in our Zuma office in Athens.

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Zuma Mykonos, a first-of-its-kind lifestyle destination. Featuring a sleek infinity-pool, lounge, restaurant and resident DJs, our vibrant seasonal location is a dynamic lifestyle concept that captures the essence of contemporary dining and entertainment making it the dining destination in Mykonos.

Main Duties

Your key responsibilities will include:

  • Comprehensive knowledge of our brands ensuring accurate data entry and system updates for all reservations

  • Manage customer calls efficiently, amending bookings, and addressing inquiries with professionalism and care.

  • Recognize and accommodate regular guests and VIPs, monitor waiting lists, and maximize seating capacity to enhance the guest experience

  • Actively work closely with the Reception and Events teams to ensure seamless coordination

  • Notify the Reservations Manager of any issues, and provide a thorough handover during shift changes for smooth operations

  • Maintain a comprehensive understanding of the reservations system to efficiently confirm, cancel, and adjust bookings as required

What We Look For

Our ideal candidate embodies our values and brings:

  • A genuine love for culinary experiences & a passion for Japanese cuisine

  • Proven experience as a reservations agent in a luxury high-volume restaurant

  • A natural team player who is at home working in sync with a large team

  • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, you'll enjoy:

  • World-Class training, designed to inspire and educate

  • Global opportunities, experience hospitality around the globe with our five incredible brands

  • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition

  • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.

This role will be based between Athens and Mykonos during the summer season.

  • Reservations Agent Corfu

    7 days ago

    Athens, Attica, Greece LOUIS HOTELS SA Full time €15,000 - €32,000 per year

    Louis Hotels, one of the biggest hotel groups in Greece and Cyprus, is seeking to recruit an individual for Reservations Agent in Corfu:Reservations AgentMain Responsibilities:Assisting potential guests with planning and making reservations.Ensures the accuracy of all booking information entered in the PMS, that the guests' history records are accurately...

  • Restaurant Reservations Agent

    5 days ago

    Athens, Attica, Greece Domes Resorts & Reserves Full time €15,000 - €25,000 per year

    Welcome to Domes Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe. With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and...

  • Reservations agent

    7 days ago

    Athens, Attica, Greece Andronis Full time €20,000 - €40,000 per year

    ​​​Andronis is currently recruiting for season 2025​Reservations Agent​We are looking for a Reservations Agent who wants to move his/her career forward. If this sounds as a great challenge, why don 't you join Andronis team consisting of 6 hotels in Santorini and Paros, with more than 600 employees, all driven by an inspiring purpose of providing...

  • Reservations & Sales Agent

    5 days ago

    Athens, Attica, Greece Gatsby Athens Full time

    Join Our Team as a Reservations & Sales Agent at Gatsby AthensAre you passionate about organization, guest service, and maximizing revenue through an exceptional hospitality experience?Would you like to work in one of Athens' most elegant 5★ boutique hotels, where sophistication meets strategic thinking?If yes — we'd love to meet youAtGatsby Athens, our...

  • Reservations & Sales Agent (Maternity Leave)

    5 days ago

    Athens, Attica, Greece Gatsby Athens Hotel Full time

    Reservations & Sales Agent (Maternity Leave)Gatsby Athens Hotel51-100Τουρισμός / ΞενοδοχείαΠροβολή 2 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 3 λεπτάΗμ. ανάρτησηςπριν 3 λεπτάΜε κάποια εμπειρίαΕπίπεδο εμπειρίαςΜε κάποια εμπειρίαΠλήρης...

  • Reservations Agent,

    7 days ago

    Athens, Attica, Greece Costa Navarino Full time €35,000 - €40,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale...

  • Reservations Agent,

    7 days ago

    Athens, Attica, Greece Costa Navarino Full time €22,000 - €30,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale...

  • Communications & Reservations Agent

    7 days ago

    Athens, Attica, Greece Marriott International Full time €15,000 - €25,000 per year

    Additional InformationJob Number Job CategoryReservationsLocationHotel Grande Bretagne a Luxury Collection Hotel Athens, 1 Vasileos Georgiou A str, Athens, Greece, Greece, 105 64VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Croatian Reservation Agent in Greece

    7 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Start a New Chapter in Beautiful GreeceRelocate to a country known for its stunning islands, vibrant culture, and sunny lifestyle — and build a fulfilling career in the car rental industryIf you're passionate about travel and love helping people plan memorable journeys, this opportunity is for you. Join our team and support travelers in finding the ideal...

  • Reservations

    7 days ago

    Athens, Attica, Greece ΚΟΡΑΛΛΙ ΞΕΝΟΔΟΧΕΙΟ Full time €20,000 - €25,000 per year

    Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας Reservations Agent.Απαραίτητα Προσόντα:Εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση .Γνώση PMS και channel manager.Γνωσεις σε Webhotelier, etc, Revenue Management και...