Reservations Agent Corfu

7 days ago

Athens, Attica, Greece LOUIS HOTELS SA Full time €15,000 - €32,000 per year

Louis Hotels, one of the biggest hotel groups in Greece and Cyprus, is seeking to recruit an individual for Reservations Agent in Corfu:

Reservations Agent

Main Responsibilities:

  • Assisting potential guests with planning and making reservations.

  • Ensures the accuracy of all booking information entered in the PMS, that the guests' history records are accurately maintained.

  • Providing guests with information about rates and other policies, including cancellation policies.

  • Processing new reservations, including collecting payment information such as credit card numbers or other forms of payment.

  • Process payments and send reservation confirmation to the guests.

  • Ensures that all incoming and outgoing room reservation requests are attended to and handled as per the Resort's standards and procedures.

  • Updating existing reservations with any changes requested by guests.

  • Handle customer inquiries and complaints.

  • Managing all guests' emails and calls.

  • Provide professional services.

Qualifications:

  • Degree in Hospitality/Tourism.

  • 2 years' minimum experience as a Reservations Agent in a hotel with similar high standards.

  • Excellent organizational and team management skills.

  • Excellent command of English language is essential; knowledge of a second foreign language will be considered as an asset.

  • Self-motivated, enthusiastic, guest oriented and with a hands-on operations management approach.

  • Excellent MS Office, PMS-Computer skills.

We offer:

  • Excellent opportunities for career progression.

  • Pleasant working environment.

  • Competitive salary.

Interested applicants should send their CV to

All applications will be treated with strict confidentiality.

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