Community Manager

2 weeks ago

Heraklion, Crete, Greece Cytech Mobile Full time €40,000 - €80,000 per year

Cytech Mobile, based in Greece, is a leader in telecom and mobile messaging solutions. We create powerful platforms that serve enterprises and operators worldwide, which we're expanding into Open Source Software (OSS). As we grow our OSS footprint, we're looking for a Community Manager (that holds a Greek VAT number and can work in Greece) to lead the change in building, engaging, and supporting a global developer and user community.

What you'll do

Community Engagement

  • Be the main point of contact for the OSS community, by answering questions, encouraging discussion, and fostering an inclusive, supportive atmosphere
  • Launch and manage community initiatives like…. forums, newsletters
  • Interact with users across platforms (Discord, Reddit, forums, social media)

Content & Communication

  • Develop and schedule content such as developer diaries, updates, user spotlights, and rewards
  • Collaborate with the marketing team to align content and ensure brand consistency
  • Respond promptly and professionally to community comments and feedback

Events

  • Plan and host online and offline events, such as beta tests, Q&As with developers, competitions, meetups

Insights and Advocacy

  • Gather and report community feedback and engagement metrics
  • Provide insights to the development team and report user needs internally
  • Monitor sentiment and trends across channels

Cytech Mobile is proud to be an established, innovative company with a people-centered culture. Join us and help shape the future of Open Source in telecom

Requirements

  • 2+ years of experience as a Community Manager (ideally in tech or OSS)
  • Proven success growing and managing online communities
  • Deep understanding of online communities, culture and trends
  • Familiarity with Open Source Software culture and models
  • Excellent written and verbal communication skills in English
  • Hands-on experience with tools like Discord, Github, Hootsuite, and analytics platforms
  • Content creation skills, including basic graphic design, video editing, or copywriting
  • Direct experience managing an OSS community will be considered a plus
  • Experience with software development (coding, testing, design etc)
  • Must be able to work for a Greek Company - Owns a Greek VAT number
  • Military service completed

Benefits

  • The freedom and flexibility to shape your work your way
  • Access to advanced training and personal growth opportunities
  • A collaborative, remote-friendly and stable environment backed by a company with 20+ years of experience in mobile technology

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