Front Office Agent

2 days ago

Athens, Attica, Greece Vision Greece Full time €20,000 - €25,000 per year

We are looking for a friendly, service-oriented Front Office Agent to join our hospitality team, Vision Greece - Hosts of Superior Living.

Key Responsibilities
:


• Greet guests warmly upon arrival and ensure a smooth check-in/check-out process


• Provide guests with accurate information about the hotel, local attractions, and services


• Handle phone calls, emails, and guest requests in a timely and professional manner


• Ensure the lobby and front desk areas are clean, welcoming, and well-maintained at all times


• Assist with luggage, checking room readiness if needed,Assist with documenting and coordinating between Housekeeping and Maintenance


• Process payments, issue keys, and update guest records using our Portel management system


• Collaborate with other departments to fulfill guest needs and solve issues quickly


• Maintain a calm, professional, and proactive attitude during busy or challenging moments

What We're Looking For
:


• Previous experience in front office or guest-facing hospitality roles is a must


• Strong communication skills in English (additional languages are a plus)


• A hands-on mindset, attention to detail, and natural hospitality approach


• Flexible, responsible, and ready to move beyond the desk when needed


• Ability to work shifts, weekends, and holidays as required

Why Join Us?

This is more than a front desk role – it's an opportunity to grow within a dynamic team,

gain hands-on experience across departments, and be part of something meaningful.

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