Field Service Technician

2 weeks ago

Metamorfosi, Attica, Greece ABB Full time €40,000 - €60,000 per year

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Service Team Leader

Your role and responsibilities:
In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility.

You will be mainly accountable for:

  • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
  • Preventive maintenance of electrical installations
  • Advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines.
  • Executing work on a first-time right approach with customers, and ensuring the job is done on time and as quality standards.
  • Identifying improvement needs in the ways of working and communicates them, proactively.
  • Troubleshooting simple equipment failures and making recommendations to avoid such problems in the future.
  • Preparing all documents and customer reports to be signed by the customer representative.

Qualifications for the role:

  • Degree in Electrical Engineering
  • Hands-on experience in servicing, maintaining, commissioning and repairing of similar products will be considered an asset
  • Solid command of English and Greek language
  • Strong computer literacy
  • Excellent time management skills and attention to detail
  • Team oriented personality
  • Trustworthy & ability to succeed in a fast-paced problem-solving environment
  • Driver's licence / Ability to travel within Greece

We also offer our employees the following benefits:

  • Receive attractive remuneration based on your experience and skills
  • Additional financial benefits, such as annual bonus and internal share purchase program.
  • Private medical plan (including offers for family members)
  • Private Pension Plan
  • Seize individual development and training opportunities, from job specific to soft skills

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

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