HR Operation Front Office Lead
7 days ago
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Front Office Manager
Your Role And Responsibilities
You will lead HR Services operations in the HR Front Office team for Greece, Balkans & Israel Countries (oversighted by Italy), driving end-to-end processes and ensuring high-quality service delivery aligned with global standards and local compliance requirements.
Work model:; this role will be based in Italy or Greece or Croatia
In this role, you'll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:
- Leading HR Front Office teams across above mentioned Countries and managing people strategy, including workforce planning, training, and succession planning.
- Ensuring end-to-end HR operations activities including ticket management, Workday and local tools update, payroll, compliance and hire-to-retire processes within such Countries.
- Driving continuous improvement, customer experience, and operational performance while managing financial aspects.
- Collaborating with global and local stakeholders to support initiatives, ensure service consistency, and lead change management.
Qualifications For The Role
- Degree in Human Resources, Business Administration, or related field.
- 5+ years of experience in Human Resource fields, preferably in HR Operations
- Strong knowledge of HR processes, payroll, compliance, and service center operations.
- Experience in people management and stakeholder collaboration, mindset to innovate, take ownership, and drive improvement.
- You are at ease communicating in English
Benefits
- Competitive compensation: Attractive salary packages and performance bonuses.
- Corporate welfare: Access to a wide range of services and personal well-being support.
- Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
- Flexibility and work-life balance: Flexible working hours, hybrid work options
More about us
This role sits within the HR Operational Services function, supporting ABB's mission to deliver efficient, compliant, and people-focused HR services across the organization.
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
ABBCareers #RunwithABBWe value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
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