German -speaking Customer Advisor in Athens - Hybrid

4 days ago

Athens Attiki Greece Recruityard Full time

Contract Type: Full -Time, Permanent Workload: 100% Schedule: Monday to Friday, 09h–21h (rotative shifts) Location: Athens (Hybrid) Position Overview We are looking for Geman -speaking Customer Advisors to join a fast -growing customer experience team in Athens. You will support users of a well -known international brand in the consumer electronics sector, helping them with product questions, device troubleshooting, and general inquiries. This is a fantastic opportunity to work in a modern environment with strong career development potential. Main Responsibilities - Provide customer support in German via phone, email, and chat. - Assist users with questions about electronic devices and related digital services. - Troubleshoot technical issues such as connectivity problems, device errors, or account -related difficulties. - Guide customers through warranty processes, repairs, and product information. - Deliver high -quality, friendly, and solution -focused interactions. - Escalate complex issues to specialized support teams when required. - Maintain accurate documentation of customer interactions. - Share recurring customer insights to help improve product and service quality. Candidate Profile - Fluent German speaker (mandatory) + good level of English. - Strong communication and active listening skills. - Comfortable with technology, smartphones, and smart devices. - Problem -solver with a customer -first mindset. - Ability to multitask and work in a fast -paced environment. - Previous experience in customer support or tech assistance is an advantage, but not required. - Positive, proactive, and team -oriented personality. Compensation & Benefits - Competitive salary package - Performance -related bonuses - Meal allowance - Health insurance - Employee discounts - Fully paid initial training - Stable work environment with clear progression opportunities - Multicultural and dynamic team atmosphere Why Apply? ​ - Join a reputable company in the customer experience sector. - Support a highly recognized international brand (not disclosed). - Work onsite in Athens with modern facilities. - Benefit from full training and long -term career growth. If you're fluent in German, passionate about helping customers, and looking for an exciting role in an international environment, we encourage you to apply. By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

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