German-Speaking Customer Advisor Athens or Remote in Greece

4 days ago

Greece BrightPathcompany Full time

Language: German B2+

Location: Athens (On-site) or Remote from Anywhere in Greece

Contract: Full-time, Permanent

Relocation: Full relocation support for EU nationals

About The Opportunity

Join one of Europes leading customer experience companies and support world-renowned brands from sunny Greece. We are looking for German-speaking Customer Advisors who want to develop their career in an international environment either on-site in Athens or working fully remote within Greece.

Whether you are seeking a fresh start, a new challenge in customer service, or relocation support to move to Greece, this role offers long-term stability, training, and excellent career progression.

Your Responsibilities

  • Communicate with customers in German via phone, email, and chat
  • Provide accurate information, support, and solutions
  • Investigate and resolve customer issues efficiently
  • Escalate complex cases following internal procedures
  • Maintain customer data and ensure high-quality service standards
    Contribute to a positive and collaborative team environment

What Were Looking For

  • German level B2, C1, or native (mandatory)
  • Good English communication skills (B1/B2)
  • Strong customer service mindset and empathy
  • Problem-solving attitude and professional behavior
  • Ability to work shifts (rotational schedule)
    EU passport or valid EU residency (for relocation package)

Relocation Package For EU Nationals Moving to Athens

We offer full support to help you settle smoothly, including:

  • Flight reimbursement
  • Hotel accommodation during your first weeks
  • Real estate support to help you find permanent housing
    Administrative assistance (tax number, bank account, etc.)

What We Offer

  • Competitive salary package + performance bonuses
  • Full-time, stable contract with paid training
  • Private health insurance
  • Modern office environment (if on-site)
  • Career growth opportunities within an international group
    Work-from-home option available for those already living in Greece

Why This Role Stands Out

  • Fast and streamlined recruitment process
  • Opportunity to work for global projects in tech, travel, retail, gaming, and more
  • Option to choose Athens lifestyle or remote flexibility
  • Supportive team, ongoing development, and real learning opportunities

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