Customer Service Agent
7 days ago
Η Optimal για λογαριασμό εταιρεία πελάτη της, αναζητεί Customer Service Agent για πενθήμερη πλήρη απασχόληση σε κυλιόμενες βάρδιες.
Αρμοδιότητες:
- Επικοινωνία με πελάτες καρτοκινητής της εταιρείας μέσω εισερχόμενων κλήσεων
- παροχή εξειδικευμένων λύσεων
- Ενεργοποίηση υπηρεσιών
- Διαχείρηση Παραπόνων
Απαραίτητα Προσόντα:
- Πολύ καλή γνώση Η/Υ (MS Office, Internet browsers)
- Καλή γνώση της αγγλικής γλώσσας (προφορικά και γραπτά)
- Εξαιρετικές επικοινωνιακές και διαπραγματευτικές ικανότητες
- Ενεργός ακροατής
Επιθυμητά Προσόντα:
- Προηγούμενη εμπειρία σε τηλεφωνικό κέντρο θα εκτιμηθεί θετικά
- Γνώση συστημάτων CRM
Παροχές:
- Σταθερός μηνιαίος μισθός
- Σύστημα επιβράβευσης μέσω επίτευξης στόχων
- Διεξοδικό πρόγραμμα εκπαίδευσης νέων υπαλλήλων
- Φιλικό και ευχάριστο εργασιακό περιβάλλον
- Παροχή εξοπλισμού
Σχετικά με την Optimal
Από το 2005, η Optimal προσφέρει απαράμιλλες, εξατομικευμένες υπηρεσίες ανθρώπινου δυναμικού σε μεγάλους οργανισμούς. Είμαστε περήφανοι για την παροχή μιας πλατφόρμας επιχειρηματικής υποστήριξης 360° προς τους πελάτες μας μέσω 6 τμημάτων:
• Talent Acquisition
• HR Strategy & Talent Development
• Learning & Development
• Workforce Management
• Recruiting
• Outplacement
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