Security and IT Manager – LE4 – DFAT – Athens

The successful applicant will be engaged as a locally engaged staff member by the Australian Embassy, Athens.

Please be advised that the Australian Embassy, Athens does not assist with relocation. Any costs associated with taking up the position would be the responsibility of the successful candidate.

About the Department of Foreign Affairs and Trade

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia's security, enhancing Australia's prosperity, delivering an effective and high-quality overseas aid program and helping Australian travellers and Australians overseas.

The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia's pursuit of global, regional and bilateral interests.

About the Position

The Security and IT Manager supports the Post Security Officer (PSO) by managing practical aspects of security, liaising with operational Greek Police and other relevant security agencies and monitoring security developments in Greece, Bulgaria and Romania. The role manages security systems and ICT equipment asset stocktakes, upgrades and audit responsibilities. This position also performs the role of a Local Area Network Administrator (LANA) and provides ICT support to users within the Australian Embassy, Athens, including ensuring business continuity in a crisis.

The key responsibilities of the position include, but are not limited to:

• Under the direction of the PSO and Senior Administrative Officer (SAO), manage the Embassy's guarding and other security contracts, including the initial approach to market, preparing contracts and monitoring performance.
• Prepare advice for dissemination to the public on relevant security issues including those arising at the Embassy premises.
• Manage practical aspects of the response to security incidents in close liaison with the PSO.
• Monitor and provide timely advice on security developments in Greece, Bulgaria and Romania and how they relate to Australian interests, in close liaison with the Deputy Head of Mission (DHOM) and other staff as appropriate.
• Maintain and manage security systems across Embassy facilities including controlled areas in the Embassy premises and residences, coordinating with building management on security issues and incident response.
• Coordinate and liaise with local and other security partners to inform risk assessments, report incidents to DFAT Canberra and lead the implementation of security upgrades as required.
• Undertake Local Area Network Administrator (LANA) duties including maintenance of the telephone system, user accounts and connection issues in conjunction with DFAT Canberra and the Regional Technical Officer as appropriate.
• Oversee and support all ICT infrastructure and systems including hardware, software, security and communications while providing staff training and responsive support to ensure operational continuity during crises.
• Manage the full lifecycle of ICT assets including procurement, disposal and inventory control, preparing financial reports and maintaining vendor and customer account records as required.
• Provide technical and logistical support for visiting officials and assist with event preparation and management.
• Update and technically maintain the Embassy website and complete other duties as required.

Qualifications/Experience

• High level IT knowledge and experience.
• Sound written and oral communication skills in English and Greek.
• Demonstrated client service skills.
• Ability to prioritise and meet tight deadlines.
• High level of initiative and ability to work independently within a small team.
• Ability to liaise with Greek Police and other security contacts.
• Understanding of procurement policy and processes.
• Ability to manage security equipment.

Selection Criteria

Please ensure you provide a response to each of the listed selection criteria below. In your response, you must include relevant high-level examples from your experience that support your claims against the role.

The word limit is strictly 250 words per response to each selection criteria. The panel may not assess incomplete applications or responses which exceed the word limit.

A. Ability to manage and effectively resolve security issues and incidents, working autonomously and taking initiative when required.

B. Experience providing first-line helpdesk support, troubleshooting and guidance to both technical and non-technical users.

C. Experience in the administration of systems across hardware, software, network and electronic archiving.

D. Ability to work effectively across all organisation levels, building strong relationships with internal and external stakeholders and leveraging these to achieve desired outcomes.

E. Strong planning and organisational skills with the ability to manage competing priorities and tight deadlines.

The Human Resources Section based in the Australian High Commission, London is responsible for managing all recruitment processes across the European region. To apply, please use the 'Apply' button below. Please direct any other queries to

We are committed to providing an inclusive and diverse workplace where all employees are valued. We appreciate the experiences, skills and perspectives of all individuals. We actively encourage applications from people from diverse backgrounds who share our values.

The Australian Embassy, Athens is seeking a Security and IT Manager.