Night Manager

1 week ago

Athens, Attica, Greece Conrad Athens The Ilisian Full time €30,000 - €60,000 per year

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.

As a Night Manager, you will be responsible for overseeing all hotel operations during the night shift, ensuring that every guest receives exemplary service and their stay is comfortable and secure. Your strong leadership and problem-solving skills will be crucial as you manage staff, handle guest inquiries and concerns, and ensure all safety and security protocols are strictly adhered to. You will act as the main point of contact for guests and staff, making decisions that uphold the hotel's reputation for luxury and quality.

Responsibilities

  • Oversee all hotel operations during night hours, ensuring compliance with internal policies, procedures, and brand standards.
  • Greet guests with warmth and professionalism, assisting with late arrivals, early departures, and addressing any inquiries or special requests.
  • Supervise front desk and guest services activities, ensuring service excellence and guest satisfaction throughout the night.
  • Promptly address guest concerns or complaints, providing effective solutions and ensuring a positive guest experience.
  • Conduct routine inspections of guest rooms, public areas, and security checkpoints to uphold safety, cleanliness, and operational standards.
  • Manage night shift staffing, including mentoring team members, monitoring performance, and ensuring adequate coverage.
  • Compile and submit nightly reports on occupancy, revenue, and notable incidents, ensuring seamless communication with daytime management.
  • Ensure that VIP and Hilton Honors Elite guest experiences remain consistent around the clock.
  • Complete incident reports and escalate as required to senior management.
  • Collaborate with Security and Engineering teams to ensure a safe and secure environment for all guests and colleagues.
  • Maintain accurate logs, guest folios, and internal communications during the shift.

Requirements

  • Minimum of 2 years' experience as a Night Manager in a hotel environment.
  • Bachelor's degree in hospitality management or a related field is preferred.
  • Strong leadership abilities, with a demonstrated capacity to motivate and guide a team.
  • Excellent interpersonal and communication skills, with a guest-centric approach to service.
  • Strong critical thinking and problem-solving skills in high-pressure situations.
  • Excellent communication and interpersonal skills, capable of liaising with a diverse clientele and team.
  • Strong organizational abilities to manage multiple tasks and prioritize effectively in a busy environment.
  • Fluency in Greek and English is essential.

Benefits

  • At Conrad Athens The Ilisian, you'll be part of a world-renowned luxury brand, where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members' professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
  • The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.

  • Night Manager

    2 weeks ago

    Athens, Attica, Greece Marriott Hotels Resorts Full time €30,000 - €60,000 per year

    Description The Hotels of Grande Bretagne and King George are two of the most historic hotels of Athens, international renown for services and attention to our customer experience. The Hotel Grande Bretagne and King George are members of the Luxury Collection brand of Marriott International, Inc, with more than 650 Associates. The Hotels have a total of 422...

  • Night Manager

    1 week ago

    Athens, Attica, Greece Conrad Athens The Ilisian Full time €25,000 - €40,000 per year

    Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As a Night Manager, you will be responsible for overseeing...

  • Night Auditor

    7 days ago

    Athens, Attica, Greece The Modernist Full time €25,000 - €40,000 per year

    About The ModernistThe Modernist is a lifestyle hospitality brand that inspires curiosity and authentic experiences, deeply rooted in its local communities and dedicated to a more open, ethical, and sustainable future. We believe that exceptional results come from great teams, and we cultivate an environment of equality, collaboration, and continuous...

  • Night Auditor

    7 days ago

    Athens, Attica, Greece The Modernist Full time €15,000 - €25,000 per year

    About The ModernistThe Modernist is a lifestyle hospitality brand that inspires curiosity and authentic experiences, deeply rooted in its local communities and dedicated to a more open, ethical, and sustainable future. We believe that exceptional results come from great teams, and we cultivate an environment of equality, collaboration, and continuous...

  • Night Auditor

    2 weeks ago

    Athens, Attica, Greece YESTAY GROUP Full time €25,000 - €35,000 per year

    About UsBellen Athens Hotel, a proud member of the YESTAY HOTELS network of luxury accommodations, is dedicated to delivering exceptional service and creating unforgettable guest experiences.Role DescriptionDo you thrive working independently and have a keen eye for detail?We are looking for a reliable and professional Night Auditor to join our front office...

  • Customer Manager

    1 week ago

    Athens, Attica, Greece Cross Border Talents Full time €30,000 - €50,000 per year

    Fluent in German and English? Ready to join a vibrant team in Athens? We're searching for a Customer Manager eager to make an impact.Why You'll Love This Opportunity:Shift Flexibility: Choose from morning, evening, or night shifts to fit your lifestyle.Thriving Career: Enjoy up to a 10% performance bonus and robust growth opportunities.What We...

  • Revenue Manager

    2 weeks ago

    Athens, Attica, Greece Nur Aparthotels Full time €45,000 - €55,000 per year

    Nur Aparthotels is looking for a dynamicRevenue Managerto join our team and take ownership of revenue performance across our collection of upscale Aparthotels. This role focuses on maximizing profitability, enhancing long-stay and short-stay strategies, and ensuring that each property reaches its full market potential.Company OverviewWe are a rapidly...

  • German-Speakers | Customer Manager Role | Athens

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Ready for a new professional adventure under the Mediterranean sky?Join a global team as a Customer Manager, and you'll make a difference in every interaction in one of Europe's most historical and vibrant capitals: Athens.What's in it for you? 24/7 shift flexibility (Morning, Evening, Night, your pick) Performance bonus opportunities Private health...

  • General Manager

    2 weeks ago

    Athens, Attica, Greece Bob W Full time €30,000 - €60,000 per year

    About Bob W I'm Bob W, your friend in town. I take the guesswork out of travel, blending the best of both worlds: hotel-grade consistency, local character, and a few surprises only locals would know. Every apartment is fully carbon offset and set up in Europe's most interesting neighbourhoods, so you feel at home—just with better coffee and smarter tech....

  • Food Service Assistant Manager

    7 days ago

    Athens, Attica, Greece Buc-ee's, Ltd. Full time €25,000 - €45,000 per year

    OverviewIf you have experience in high volume, fast paced restaurants, and loved every minute of it, Buc-ee's is the place for you We are looking for managers whose talents include enthusiasm, a people-focused management style, and attention to detail.The Assistant Food Service Manager is responsible for assisting with every aspect of operating the...