Sales Support Officer

2 weeks ago

Athens, Attica, Greece ManpowerGroup Greece Full time €20,000 - €25,000 per year

-Do you have experience in supporting sales teams by preparing reports, tracking performance metrics, and maintaining accurate sales records?

-Can you effectively manage multiple data-driven tasks and coordinate with cross-functional teams to meet deadlines and support sales objectives?

-Can you effectively communicate with sales representatives and clients to ensure smooth execution of sales processes and address inquiries promptly?

Your opportunity awaits

ManpowerGroup Greece, on behalf of its client, a multinational travel agency, is seeking for a Sales Support Officer.

Location: Athens, Greece

Reporting: Business Development Manager

Key Objective: The Sales Support Officer plays a crucial role in assisting the sales team and ensuring the smooth functioning of the sales process. His/her responsibilities typically include a mix of administrative, customer service, and operational tasks.

Key Responsibilities:

  • Creating quotes, invoices, sales agreements, and other documents required by the sales team or clients
  • Updating and maintaining customer information in CRM (Customer Relationship Management) systems
  • Compiling and analyzing sales data to help the sales team make informed decisions
  • Responding to customer queries about products, services, pricing, and availability
  • Addressing customer complaints or issues and escalating them to the appropriate team if necessary
  • Acting as a liaison between the sales team and other departments such as marketing, logistics, and finance to streamline processes
  • Supporting marketing campaigns or events that drive sales
  • Tracking sales performance metrics, such as targets, quotas, and conversion rates
Requirements
  • Bachelor's degree in business administration, Marketing, or a related field
  • Proven experience as a Sales Support Officer, ideally 2-3 years
  • Strong analytical skills with the ability to interpret sales data, track performance metrics, and provide actionable insights
  • Proficient user in Microsoft Excel (e.g., pivot tables, VLOOKUP, data visualization) and experience in generating detailed sales reports
  • Excellent communication, presentation, and negotiation skills
  • Self-motivated with a results-oriented mindset
  • Proven ability to handle multiple tasks, meet deadlines, and prioritize workload effectively
Benefits
  • Competitive remuneration package
  • Mobile phone & Laptop
  • Medical Insurance

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