Multilingual Customer Support Representative

17 hours ago

Athens, Attica, Greece careerxtra Full time €25,000 - €40,000 per year

Position: Multilingual Customer Support Representative
Location: Athens, Greece
Employment Type: Full-time, On-site
Remuneration: Base salary + performance bonuses

Languages Required: Applicants must be fluent in one of the following languages:
Czech, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish.

About the Role

We are seeking enthusiastic and service-oriented individuals to join our clients Customer Support team in Athens. In this role, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring an excellent customer experience.

Key Responsibilities

  • Handle incoming customer inquiries via phone, email, or chat.

  • Provide accurate information and effective solutions in a professional and timely manner.

  • Maintain a high level of product knowledge to support customers effectively.

  • Escalate complex cases to the relevant department when necessary.

  • Ensure that all customer interactions are recorded in the system.

Requirements

  • Fluency in one of the listed languages (Czech, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish).

  • Good command of English (B2 level or above).

  • Strong communication and problem-solving skills.

  • Customer-oriented mindset with attention to detail.

  • Ability to work on-site in Athens, Greece.

  • Previous customer support experience is an advantage but not mandatory.

Benefits

  • Competitive base salary plus performance-related bonuses.

  • Relocation package (including flight ticket, airport pickup, and accommodation assistance).

  • Private health insurance.

  • Paid training and continuous development opportunities.

  • A dynamic, multicultural, and supportive working environment.

  • Career growth opportunities within the company.

If you are fluent in one of the above languages and eager to start or grow your career in customer support, wed love to hear from you

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