
Multilingual Customer Experience Specialist
14 hours ago
Kazakh-Speaking Customer Experts for JTI
Job DescriptionWe are seeking highly skilled and fluent Kazakh speaking customer experts to represent Japan Tobacco International. As a primary point of contact for customer requests, you will be the face of our company and play a crucial role in delivering exceptional customer experiences.
You will be responsible for utilizing various communication channels such as phone calls, emails, and chats to provide seamless customer experiences. You will also respond to inquiries about JTI's products and resolve issues as they arise in a professional and timely manner.
Our ideal candidate is an EU citizen or has a Greek residence permit that allows them to work. The candidate must have excellent command of Kazakh and fluency in Russian, with very good use of English both written and spoken. Work experience as a customer support/customer care representative is considered an asset.
In return for your expertise, we offer a competitive monthly salary plus two extra salaries per year, comprehensive relocation support, and numerous other benefits including healthcare benefits, discounts, fully remunerated training, and more.
Required Skills and QualificationsKey Requirements:
- Excellent command of Kazakh language
- Fluency in Russian language
- Very good use of English language
- Work experience as a customer support/customer care representative (considered an asset)
- Able to relocate to Greece
What We Offer:
- Competitive monthly salary + 2 extra salaries per year
- Comprehensive relocation support
- Healthcare benefits and numerous discounts
- Fully remunerated training by certified instructors
- State of the art premises
This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. Join our team and become a part of a diverse and inclusive workplace that fosters equal opportunities for all.
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