Customer Service Representative in Athens

2 days ago

Athens, Attica, Greece Cross Border Talents Full time €15,000 - €25,000 per year


Customer Service Representative (English-speaking) Athens, Greece

We are looking for motivated English-speaking professionals to join a growing customer service team in Athens. This is an excellent opportunity to gain international experience while working in a dynamic and supportive environment.

Position Details

  • Role: Customer Service Representative

  • Location: Athens, Greece (on-site)

  • Contract: Permanent, full-time (40 hours/week, 8 hours/day, 5 days/week)

  • Schedule: Rotational shifts, initially until 23:00, moving to 24/7 from December

What We Offer

  •  Summer, and Christmas bonuses)

  • Private health and life insurance

  • 25 days of annual leave

  • Monthly meal voucher (valid across all projects)

  • Competitive Salary

  • Carrier growth opportunities

Responsibilities

  • Provide professional support to customers via phone, email, and chat

  • Handle inquiries, resolve issues, and ensure customer satisfaction

  • Maintain service quality in line with company standards and performance goals

Requirements

  • Fluency in English at C1-C2 level (spoken and written)

  • Strong communication and problem-solving skills

  • Ability to work in a fast-paced environment, including night shifts

  • Motivated, proactive, and customer-focused

Please note: This position does not include a relocation package.


Ready to start your next journey?

This is your chance to take the next step in your career and join a team where growth, learning, and opportunity go hand in hand. Based in Athens, this full-time role is perfect for ambitious professionals who want to gain international experience, build strong customer service skills, and be part of a fast-paced, supportive environment.


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