International Customer Service Agent

2 days ago

Athens, Attica, Greece ManpowerGroup Greece Full time €30,000 - €40,000 per year

Do you have previous experience in Customer Support?

Are you familiar with order processing and invoicing?

ManpowerGroup Greece, on behalf of our client, an innovative company in the food industry, is looking for an International Customer Service Agent.

Location: Athens

Working Model: hybrid

You will be reporting to Commercial Director

What you will do:

As an International Customer Service Agent, you will be responsible for providing exceptional customer experience and innovative solutions to an international clientele.

More specifically:

  • Respond to customer inquiries promptly and professionally via phone and email
  • Orders processing – Sales Confirmation / Proforma Invoice issuance
  • Invoicing
  • Answer all customer email inquiries promptly to resolve any complaint or issue
  • Customer support
  • Follow up of prepayments – balance payments
  • Control and entry of commercial invoices in the company's accounting system
  • Entry of company expenses
  • Communication with the suppliers about payments
  • Freight payments and communication with the shipping lines to match payments
  • Reporting
  • Adhere to company protocols and guidelines for customer interactions

What we are looking for:

  • University degree in Finance, Business Administration, or any relevant field of studies
  • 2+ years of customer service experience, preferably in an international setting
  • Fluency in English (C1-C2 level) and Greek.
  • Proficient in Microsoft Office Suite and customer service software.
  • Strong problem-solving skills and the ability to think critically.
  • Ability to work independently and as part of a team.

Compensation Package and Benefits:

  • Competitive Salary.
  • Indefinite Contract with the company.
  • Ticket allowance.
  • Career Development Opportunities.
  • Rewarding Bonus based on employee performance.
  • Laptop and mobile phone

Recruitment Process:

If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile's requirements to arrange an interview.

#Empoweringtalent
#WebelieveinTalent
#ManpowerGroupGreece

  • French speaking customer service agent to Greece

    1 week ago

    Athens, Attica, Greece Global Career Full time €20,000 - €25,000 per year

    French-Speaking Customer Service Agent - Join Us in Athens, GreeceAre you a skilled communicator with a passion for customer service? Do you dream of working in one of Europe's most vibrant countries? We are looking for a dedicated and service-minded French-speaking Customer Service Agent to join our team in Greece - either on-site in Athens or remotely...

  • Greek Speaking Customer Service Agent

    2 weeks ago

    Athens, Attica, Greece RDN Cons Full time €15,000 - €16,000 per year

    Greek Speaking Customer Service Agent (Entry Level / Freshers)Are you ready for an exciting career move abroad? We're looking for motivated Greek-speaking Customer Service Agents to join our international team This is a onsite position, in Athens.What you'll be doing:Help customers by phone, email, or chat — providing friendly, helpful support (no sales...

  • Customer Service Agents

    14 minutes ago

    Athens, Attica, Greece MANDYNAMIC Full time €15,000 - €25,000 per year

    MANDYNAMIC is the largest human resources company in Greece, specializing in the fields of search and placement of personnel. In its many years of operation, the company has effectively served more than 3,200 companies and has placed more than 65,000 employees.MANDYNAMIC is looking for German speaking Customer Service Agents to service multiple projects on...

  • Polish speaking Customer Service agent to Athens, Greece

    1 week ago

    Athens, Attica, Greece Global Career Full time €20,000 - €25,000 per year

    Polish-Speaking Customer Service Agent - Join Us in Athens, GreeceAre you a skilled communicator with a passion for customer service? Do you dream of working in one of Europe's most vibrant countries? We are looking for dedicated and service-minded Polish-speaking Customer Service Agents to join our team in Greece - either on-site in Athens or remotely...

  • German speaking Customer Service agent to Greece

    38 seconds ago

    Athens, Attica, Greece Next Job Abroad Full time €25,000 - €60,000 per year

    Join us as a German speaking Customer Service Agent – with a free relocation to GreeceAre you a fluent German speaker with a passion for helping others and a desire to work in an international environment? We're looking for Customer Service Agents to join our growing team in Greece, representing one of the world's most well-known and respected brandsWhat...

  • Invoicing and Customer Service Agent

    2 days ago

    Athens, Attica, Greece Global Foods Greece Full time €20,000 - €25,000 per year

    Who we areSince January 2012, when the import trading company Global Foods was founded, until today, we have gone through the demanding paths of gastronomy and have conquered a leading position in our field.We are specialized in supply of HORECA market, supporting daily the needs of our partners and meeting even the most difficult...

  • Swedish speaking Customer Service Agent to Athens

    9 minutes ago

    Athens, Attica, Greece Next Job Abroad Full time €20,000 - €25,000 per year

    Join a multicultural Team as a Swedish-speaking Customer Service Agent – with a free relocation to Greece Are you a fluent Swedish speaker with a passion for helping others and a desire to work in an international environment? We're looking for Customer Service Agents to join our growing team in Greece, representing one of the world's most well-known and...

  • Customer Service Agent

    2 weeks ago

    Athens, Attica, Greece Optimal HR Full time €2,000 - €3,000 per year

    Η Optimal για λογαριασμό εταιρεία πελάτη της, αναζητεί Customer Service Agent για πενθήμερη πλήρη απασχόληση σε κυλιόμενες βάρδιες. Αρμοδιότητες:Επικοινωνία με πελάτες καρτοκινητής της εταιρείας μέσω...

  • Customer Service Representative

    2 days ago

    Athens, Attica, Greece ResultsCX Full time €15,000 - €30,000 per year

    ResultsCX Athens: The Hearts Behind the HeadsetsGive me the basicsAt ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers. As a Customer Service Representative, you will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, new account...

  • Croatian Speaking Customer Service Agent For

    7 days ago

    Athens, Attica, Greece Mercier Consultancy Full time €25,000 - €40,000 per year

    Mercier Consultancy is excited to announce a fantastic opportunity for a Croatian Speaking Customer Service Agent to join our team in support of If you are passionate about travel and customer service, this is the perfect role for you to engage with Croatian-speaking clients and help them have a seamless booking experience.In this position, you will assist...