
Field Service Specialist-North Greece
3 days ago
What You Will Do
Field Service Specialist Thessaloniki
Field Service Specialist
Key Responsibilities Include
- Provide total technical support to customers and sales force.
- Analyze and answer application specific questions from customers
- Contribute to the optimization of customers' processes and provide ad hoc solutions (troubleshooting).
- Build up and maintain contacts with external service suppliers and other relevant external partners.
- Initiate, co-ordinate, implement, follow up and validate results of new programs for local market & customers.
- Provide technical training for customers, OEM's and internal departments.
- Deliver field / lab experiments pilot trials and long field trials to validate results and solutions of Product Development.
- Operate within and actively promote quality and safety guidelines Responsible for preparing technical sales support material to facilitate local sales process.
- Responsible updating technical databases and SharePoint and creating new ones when necessary.
- Point of direct contact and collaboration with Region South and Europe Technical Excellence Team. Participate in General Account Management activities such as regular customer review meetings reporting, forecasting, receivables management, account planning etc.
- Manage customer sales to plan targets and target growth opportunities.
- University Degree in Chemical Engineering, Mechanical Engineering, Food Science or relevant.
- 1-3 years previous experience in a production/manufacturing environment preferably in the F&B sector, is highly desired.
- Excellent knowledge of English language (verbal & written communication)
- Advanced Computer literacy (Ms Office- especially PowerPoint & Excel, Web based tools etc.)
- Capacity to integrate and interact with different disciplines (Engineering, Regulatory, Production, QA, Logistics, etc.) and levels (managerial, professional and hourly)
- Able to work independently, coordinate and prioritize multiple assignments.
- Analytical skills and detail oriented, strong communication and interpersonal skills.
- High regard for safety.
- Autonomous and flexible in working patterns as some out of hours required.
- Willingness/Availability to travel frequently throughout Greece as well as Cyprus and Albania when needed.
- Driver's license.
- Competitive compensation, including bonus & full benefits (private health insurance for employee & family, monthly meal card, free Ecolab products, savings plan, employee assistance program, employee stock purchase plan, etc.)
- Company vehicle & mobile phone.
- Flexible, independent work environment where you will plan your own schedule and report accordingly.
- Continuous training in innovative products and solutions.
- Access to best-in-class resources, tools, and technology, IT.
- Excellent career development opportunities within a leading multinational company.
Our Commitment to Diversity and Inclusion
Our Commitment to Diversity and Inclusion
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