Manager, Partnership Management

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Partnership Manager has the ownership and accountability for monitoring results in Export Markets, planning and prioritization of new product launches. This role is important in facilitating the relationship between Cluster Franchise Head and Third-Party Partner. 

The location can be either in Athens, Prague or Zagreb.

In this role, a typical day will include:

• Support the strategy for export markets

• Partnering with Distributors to understand market dynamics, insights and collect channel distribution information, supporting the Franchise Head and Marketing team to develop tailor strategies

• Collaborate with internal stakeholders and Distributors on the operational Distributor(s) performance across the markets

• Assess and prioritize Distributor needs, when developing franchise strategy and operational plans

• Support Marketing strategy implementation

• Lead initiatives to strengthen the Franchise business by developing an excellence-oriented and customer-focused culture, fostering innovation, and building best-in-class third-party partnership that fully exploit all market opportunities

• Monitoring distributors performance and if identified any gaps collaborate with BUHs to develop appropriate action plan and keep tracking of progress of agreed KPIs

• Support operation with major Cluster Key Accounts and Healthcare Organizations

• Coordinate business specifics e.g. pricing changing forms (PCF), Undertaking letters (UTL)

• Monitor and track in market sales, stock-in-trade and market share evolution

• Work closely with Distributors to ensure sales forecasting accuracy in line with Alcon requirements and operational cycle

• Report on competitive intelligence activities shared by the Distributor to ensure Marketing strategy aligned with needs

• Provide consultancy to the distributor on delivering and implementing customer programmes

• Coordinate day-to-day commercial operations with smaller markets / Distributors and/or dispersed markets across broader geography

• Align on a monthly basis with Distributor and work with S&OP to provide 24 months forecast

• Guarantee and follow-up on Distributor's training level and needs, supporting the upscaling knowledge of Distributors associates – via Alcon GEM Training Plan

• Ensure fulfillment Distributors contractual obligations

WHAT YOU'LL BRING TO ALCON:

Education :

• University degree in business/economics/marketing
• Advanced degree in business/economics/marketing

Languages:

• Fluency in English essential

• Knowledge of at least one other local language

Experience/Other:

• Proven track-record of commercial leadership responsibility in multiple geographies

• More than 5 years' experience in sales and marketing leadership and distributor management in the healthcare industry

• In-depth understanding of different country market environment

• Strong relationships with KOLs, key accounts and customers

• Proven track record of successful new product launch planning and execution

• Proven ability and experience of risk assessment and management

• Strong results orientation, and willingness to have extensive involvement in Region / Country strategic Business operations

• IT literacy is expected on all common Windows applications

• Excellent persuasive and influencing skills

HOW YOU CAN THRIVE AT ALCON:

● Manage your own workload and schedule while hitting your set targets

● Collaborate with teammates to share best practices and learnings as work evolves

● See your career like never before with focused growth and development opportunities

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