Dutch Speaking Customer Service for Automotive Company in Athens, Greece
2 weeks ago
Mercier Consultancy MD is pleased to announce a vacancy for Dutch Speaking Customer Service Representatives for an esteemed Automotive Company based in Athens, Greece. This is a fantastic opportunity for individuals who are passionate about the automotive industry and enjoy helping customers. In this role, you will engage with clients in Dutch, assisting them with inquiries related to automotive products and services while ensuring a top-notch customer experience.
Key Responsibilities
- Provide exceptional customer support to clients via phone, email, and live chat in Dutch
- Assist customers with inquiries regarding vehicle specifications, service options, and warranty information
- Help customers navigate their accounts, process orders, and resolve issues efficiently
- Document all customer interactions accurately in the CRM system for proper tracking and follow-up
- Collaborate with technical staff to address customer concerns related to automotive services
- Stay informed about product updates, promotions, and industry trends to enhance customer engagement
Requirements
- Fluency in Dutch (both written and spoken) is required; knowledge of English and Greek is a plus
- Previous experience in customer service, preferably within the automotive industry
- Strong communication and interpersonal skills, with a commitment to customer satisfaction
- Excellent problem-solving abilities and the capacity to work effectively under pressure
- Ability to multitask and manage multiple inquiries while maintaining attention to detail
- Familiarity with CRM software and general office applications
- Willingness to work flexible hours, including evenings and weekends if necessary
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More..
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