Charter Manager

With years of experience in yachting and over 130 passionate professionals, based in 15 strategically located offices around the globe,
IYC
delivers unrivaled management and operational support to a worldwide client base.

At
IYC
, we strongly believe in the value of teamwork. Our internal teams work closely together, enabling us to have good insight across all yachting disciplines.

Together, we aim to create value for our clients and partners.

"It's Your Choice: we help you make the right one"

About the role
:

We are looking for a dynamic and experienced
Charter Manager
to join our team and oversee all aspects of luxury yacht charter operation, from scheduling to post-charter evaluations, contributing to the overall success and satisfaction of both yacht owners and charter clients.

The successful candidate will be responsible for the logistics and business of chartering out a yacht, acting as a liaison between the owner, the yacht's captain and the booking brokers. The role demands strong organizational, marketing, communication, and negotiation skills, often requiring flexibility to work across different time zones.

Key Responsibilities (including but not limited to)
:

• Managing a designated number of yachts of the charter fleet simultaneously.
• Develop and maintain strong relationships with yacht owners, captains, crew, and brokers worldwide.
• Handle all charter inquiries, negotiations, contracts, and logistics to ensure seamless charter operations.
• Market portfolio of yachts proactively to in-house and industry brokers globally.
• Respond in a professional timely manner to all enquiries from brokers.
• Coordinate marketing initiatives, including listings, and attending industry events.
• Ensure compliance with international regulations and contractual requirements.
• Provide exceptional customer service and support to charter guests before, during, and after their trips.
• Stay up to date with market trends, competitor activities, and new opportunities in the industry.
• Foster Owner and/or Owner's representatives' relations with the object of improving client satisfaction.
• Build up each yacht's charter season with the object of optimizing each yacht's calendar, itinerary and revenues.
• Manage the profile/ calendar of designated fleet on industry platform tool YACHTFOLIO.

Qualifications & requirements
:

• University Degree in Hospitality, Tourism Sector, Business Management or other similar field.
• 3–5 years of experience in yacht charter management, brokerage, or a related sector in the luxury yachting industry.
• Strong knowledge of charter regulations, MYBA contracts, and industry best practices.
• A proactive and problem-solving mindset with a passion for luxury travel and yachting.
• Exceptional communication, negotiation & relationship-building skills.
• Excellent organization and multitasking skills
• Strong problem-solving skills and ability to remain efficient under pressure.
• Excellent command of the English language, both in writing and verbally.
• Willingness to travel for industry events and client meetings.

Why Join Us
:

You'll be part of a professional and collaborative team with a global reach and a shared passion for excellence in service.

We offer

• Competitive remuneration package
• Corporate equipment