
Service Desk Operator
1 day ago
Job Description
Service Desk Operator
Service Desk Operator
As a Service Desk Operator you will:
- Manage the full lifecycle of an incident received from customer in Issue tracking software (JIRA)
- Investigate, analyse and resolve an incident or service request
- Hand over the incident to internal teams
- Prepare documentation when needed
- Maintain standard system configurations
- Collaborate with internal and external stakeholders
What would make you a fit for the role:
- Degree in Information Technology or related discipline (Mathematics, Physics, etc.)
- Experience with ITIL 4 processes (Incident, Problem, Change and Release Management)
- Experience as Windows power user
- Fluency in English (verbal and written)
- Strong analytical and problem-solving skills
- Good communicational skills
Being a part of the Netcompany team, you will be provided with:
- The opportunity to work in a modern environment & in a hybrid working model
- A seamless onboarding experience and a buddy to support you on your first steps
- A competitive compensation & benefits package
- Health and life insurance program
- Meal and commuting allowance
- Well-being activities (on premises)
- Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
- A personalized development plan for targeted career growth
-
IT Service Desk Agent
1 day ago
Athens, Attica, Greece Netcompany Full time €35,000 - €45,000 per yearCompany Description Job Description IT Service Desk Agent (German Speaking) IT Service Desk Agent As anIT Service Desk Agent you will: Manage the full lifecycle of an incident received from customer in Issue tracking software (JIRA) Investigate, analyse and resolve an incident or service request Hand over the incident to internal teams Prepare...
-
IT Service Desk Agent
1 day ago
Athens, Attica, Greece Netcompany Full time €25,000 - €40,000 per yearCompany Description Job Description IT Service Desk Agent (German Speaking) IT Service Desk Agent As anIT Service Desk Agent you will: Manage the full lifecycle of an incident received from customer in Issue tracking software (JIRA) Investigate, analyse and resolve an incident or service request Hand over the incident to internal teams Prepare...
-
IT Service Desk
1 day ago
Athens, Attica, Greece Bioiatriki Full time €2,500 - €3,500 per yearΜε μια πορεία άνω των 40 ετών στο χώρο της Υγείας ο Όμιλος εταιρειών Βιοιατρική αποτελεί τον κορυφαίο πάροχο υπηρεσιών Πρωτοβάθμιας Φροντίδας στην Ελλάδα. Με δέσμευση στην ιατρική και στην ψηφιακή...
-
Service Desk Engineer
1 day ago
Athens, Attica, Greece Protera Full time $80,000 - $120,000 per yearAbout ProteraWelcome to Protera Technologies, where we're reimagining how SAP-centric organizations work in the cloud. Since 1998, we've been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make...
-
Customer Service Desk Analyst
1 day ago
Athens, Attica, Greece QUALCO Full time €40,000 - €60,000 per yearWith more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and...
-
Front Desk Clerk
1 day ago
Athens, Attica, Greece Conrad Athens The Ilisian Full time €40,000 - €60,000 per yearBe part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.As a Front Desk Clerk at Conrad Athens The Ilisian, you will...
-
Service Desk Engineer
1 day ago
Athens, Attica, Greece EUROPEAN DYNAMICS Full time €40,000 - €60,000 per yearAre you a motivated individual with a passion for IT support? EUROPEAN DYNAMICS is seeking a talented Junior Service Desk Engineer to join our team at our headquarters in Athens. This is your chance to kickstart your career in a dynamic and supportive environment.What You'll Do:Work as part of a team of IT engineers providing desktop support to corporate...
-
IT Help Desk Technician
1 day ago
Athens, Attica, Greece Konstantinos Spyropoulos Full time €35,000 - €45,000 per yearJob OverviewWe are looking for an IT Help Desk Technician to join our Customer Services team. As an IT Help Desk Technician, your role is to diagnose and resolve all the issues our customers are facing and providing them solutions as early as possible. Technical support and technical assistance are the two major responsibilities that you are expected to...
-
Front Desk Representative
1 day ago
Athens, Attica, Greece House Of Shila Full time €25,000 - €40,000 per yearHouse Of Shila is looking for a sharp associate for its boutique hotel, Shila,located in the center of Athens. With an impeccable sense of hospitality andattention to detail, the ideal candidate will undertake hosting duties at ourunique residence. We are looking for someone who will be able to appreciateand demonstrate the high craftsmanship, art, and...
-
IT Help Desk
1 day ago
Athens, Attica, Greece Cosmote evalue Full time €2,500 - €4,000 per yearIT Help Desk - Τεχνικός ΥποστήριξηςCOSMOTE eValueΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 12 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 5 ώρεςΗμ. ανάρτησηςπριν 5 ώρεςΜε κάποια εμπειρίαΕπίπεδο...