Sales Team Lead

Your Responsibilities

We are looking for a new colleague to join our Direct Sales Team in Athens
in collaboration with the University of Europe for Applied Sciences
on a full-time/40 hour a week starting as soon as possible.

The Opportunity
The Team Lead will oversee a team of Programme Advisors responsible for promoting Gisma's programme portfolio to prospective students and supporting them through the entire application journey from initial inquiry to tuition fee payment.

This role combines leadership, coaching, and operational oversight with hands-on sales activity. You will play a pivotal role in shaping the team's success by fostering a high-performance culture, improving processes, and ensuring every prospective student receives outstanding support and guidance.

Your Tasks

• Lead, coach, and develop a team of Programme Advisors to achieve and exceed sales, conversion, and service quality targets
• Manage and monitor team performance through regular one-to-ones, call reviews, and KPI tracking, identifying areas for improvement and implementing action plans
• Monitor and support the full sales cycle, from initial inquiry to enrollment, ensuring consistent follow-up and a seamless applicant experience
• Oversee accurate and timely management of leads, applications, and communications within CRM and other systems
• Ensure consistent delivery of high-quality advice on programmes, career pathways, and study options, adapting to different communication styles and needs
• Collaborate closely with Marketing, Admissions, Finance, and Academic teams to ensure a smooth and efficient applicant experience
• Analyze performance data to identify trends, optimize conversion strategies, and enhance operational processes
• Maintain a professional and positive representation of Gisma across all student interactions and external communications
• Encourage continuous improvement and innovation within the team by sharing best practices and contributing ideas to streamline workflows

Your profile

• Proven experience in sales, student recruitment, or consultative account management (preferably in education or service-based sectors).
• Demonstrated success in leading or mentoring a team.
• Strong understanding of the student recruitment process, from inquiry to enrollment.
• Excellent communication, interpersonal, and leadership skills.
• Data-driven and results-oriented mindset with experience in performance analysis and reporting.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and MS Office tools.
• Highly organized, adaptable, and proactive.
• Fluent English required; additional languages (especially German) are an advantage.

Why us?

• An international environment with a multicultural audience and a meaningful social impact
• Support in achieving your professional goals and development
• Opportunities for career growth, including leadership roles
• Extensive training to equip you with the knowledge and skills needed to excel
• Work in a young, dynamic and positive culture that fosters collaboration
• Performance-based commissions to incentivize sales success
• Be at the forefront of an exciting educational opportunity, leading the way forward and growing with GUS Germany

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About Us
The University of Europe for Applied Sciences (UE) is a vibrant and dynamic institution that is dedicated to providing top-quality education to students from all around the world. Our programmes are delivered in English and/or German language, and with more than 100 nationalities represented on campus, we are proud to have one of the most diverse student bodies in Europe. Our campus locations in Berlin, Potsdam, Hamburg, Iserlohn, and Dubai (UAE) provide a truly international experience for our students and staff alike.

At UE, we are more than just a university – we are a family and we believe our employees are our most valuable asset, and we are committed to creating a supportive and inclusive work environment where everyone can thrive. As part of the Global University Systems (GUS) network, we offer a wide range of professional development opportunities, including bachelor's and master's degree programs, language courses, and executive education. With approximately 87,000 students across 57 locations worldwide, GUS provides an unparalleled international network for learning and collaboration.

If you are passionate about education and want to join a dynamic and innovative institution that values diversity, quality teaching, and its people, then we invite you to join our UE family today.