Sales Team Lead

Permanent employee, Full-time

• Athens

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Your Responsibilities

The Team Lead will oversee a team of Program Advisors responsible for promoting BSBI's programme portfolio to prospective students and supporting them through the entire application journey from initial inquiry to tuition fee payment.

This role combines leadership, coaching, and operational oversight with hands-on sales activity. You will play a pivotal role in shaping the team's success by fostering a high-performance culture, improving processes, and ensuring every prospective student receives outstanding support and guidance.

Your tasks

• Lead, coach, and develop a team of Programme Advisors to achieve and exceed sales, conversion, and service quality targets.
• Manage and monitor team performance through regular one-to-ones, call reviews, and KPI tracking, identifying areas for improvement and implementing action plans.
• Monitor and support the full sales cycle, from initial inquiry to enrollment, ensuring consistent follow-up and a seamless applicant experience
• Oversee accurate and timely management of leads, applications, and communications within CRM and other systems.
• Ensure consistent delivery of high-quality advice on programmes, career pathways, and study options, adapting to different communication styles and needs.
• Collaborate closely with Marketing, Admissions, Finance, and Academic teams to ensure a smooth and efficient applicant experience.
• Analyze performance data to identify trends, optimize conversion strategies, and enhance operational processes.
• Maintain a professional and positive representation of Gisma across all student interactions and external communications.
• Encourage continuous improvement and innovation within the team by sharing best practices and contributing ideas to streamline workflows.

Your profile

• Proven experience in sales, student recruitment, or consultative account management (preferably in education or service-based sectors).
• Demonstrated success in leading or mentoring a team.
• Strong understanding of the student recruitment process, from inquiry to enrollment.
• Excellent communication, interpersonal, and leadership skills.
• Data-driven and results-oriented mindset with experience in performance analysis and reporting.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and MS Office tools.
• Highly organized, adaptable, and proactive.
• Fluent English required; additional languages (especially German) are an advantage.

Why us?

• An international environment with a multicultural audience and a meaningful social impact
• Support in achieving your professional goals and development
• Opportunities for career growth alongside BSBI, including leadership roles
• Extensive training to equip you with the knowledge and skills needed to excel
• Work in a young, dynamic and positive culture that fosters collaboration
• Performance-based commissions to incentivize sales success
• Be at the forefront of an exciting educational opportunity, leading the way forward and growing with BSBI

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

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About Us
GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.

With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Business & Innovation), htk academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.

As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.

At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education.

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Über uns

Die GUS Germany GmbH (GGG) ist ein innovatives und dynamisches Netzwerk von erstklassigen Hochschuleinrichtungen, das sich dafür einsetzt, Studierenden das Wissen und die Fähigkeiten zu vermitteln, die sie benötigen, um einen positiven Einfluss auf die Welt zu nehmen. Unsere Mission ist es, visionäre Führungskräfte zu fördern, die bedeutende Veränderungen für die Gesellschaft vorantreiben können.

Mit einer starken Präsenz in Deutschland, Europa und darüber hinaus besteht die GGG aus mehreren bekannten Marken, darunter die UE (University of Europe for Applied Sciences), die BSBI (Berlin School of Business & Innovation), die htk academy und die GISMA University for Applied Sciences. Unsere über Studierenden an unseren Einrichtungen profitieren von einem breiten Spektrum an akademischen Disziplinen, darunter Wirtschaft, Technologie, Datenwissenschaft, Ingenieurwesen, Sport und Bildende Kunst.

Als Teil des Global University Systems (GUS)-Netzwerks, das über 48 Universitäten in Europa, den USA, Australien, Asien und Südamerika mit über Studierenden umfasst, sind wir bestrebt, unseren Studierenden außergewöhnliche Lernerfahrungen zu bieten.

Bei GGG setzen wir uns für die Schaffung eines unterstützenden und integrativen Arbeitsumfelds ein, in dem sich jeder entfalten kann. Unsere Mitarbeitende spielen eine wichtige Rolle dabei, dass unsere Studierenden in jeder Phase ihrer Karriere erfolgreich sind. Werden Sie Teil unseres Teams und einer Kultur der Innovation und Exzellenz in der Bildung.

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