Support Engineer for Furuno HermAce RMS system

2 weeks ago


Glyfada, Attica, Greece Furuno Hellas S.A. Full time €40,000 - €60,000 per year

At FURUNO HELLAS S.A. we are dedicated to providing top-notch service and support to our clients in the maritime industry. We are currently seeking a skilled Service & Support Engineer to join our team. In this role, you will play a vital part in the technical support of Furuno HermAce RMS system.

Main Responsibilities

· Monitoring of vessels with HermAce system.

· Supporting customers with troubleshooting steps & solution.

· Visiting customers along with Sales team for presentation & promotion of HermAce system.

· Supervising commissioning of HermAce gateways remotely.

· Providing training for HermAce to Furuno Hellas staff, Furuno subsidiaries & Shipping companies.

· Offering feedback on product development, features and functions by having close cooperation with R&D team.

· Providing remote services

Qualifications

· Experience in Deepsea service support & good knowledge of Furuno products.

· Competent in English language.

· Proficient in MS office.

· Friendly character/ customer-oriented person.

· Excellent analytical and problem- solving skills.

· Technical High School or Institute of Higher Vocational Training degree in electronics.

(University Degree & IT skills would be an add on)

Refers to: Business Development Manager

If you meet these qualifications and are ready to contribute to our team, please submit your CV to .


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