Junior Croatian-Speaking Customer Support

4 days ago


Athens, Attica, Greece Cross Border Talents Full time €25,000 - €45,000 per year


Job Opportunity: Croatian-Speaking Customer Support Representative | 

Location: Athens 

Language Requirement: Fluent in Croatian and proficient in English

Key Responsibilities

  • Respond to customer inquiries via phone, email, and live chat in Croatian

  • Resolve issues efficiently and professionally, ensuring high levels of customer satisfaction

  • Provide information about products, services, and order status

  • Escalate complex issues to the appropriate departments when necessary

  • Maintain accurate records of customer interactions

  • Collaborate with team members to ensure consistent and quality service

Requirements
  • Fluent in Croatian (C1 or above)

  • Good level of English (for internal communication)

  • Excellent communication and interpersonal skills

  • Ability to work independently and manage time effectively in a remote environment

  • Comfortable using computers and basic software tools

  • Must be legally eligible to work in Greece and reside there

What We Offer
  • Stable full-time contract

  • Rotational shifts with work-life balance

  • Comprehensive training and onboarding

  • Opportunities for growth in an international company

  • Supportive and multicultural team environment




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