Junior Croatian-Speaking Customer Support
4 days ago
Job Opportunity: Croatian-Speaking Customer Support Representative |
Location:
Athens
Language Requirement:
Fluent in
Croatian
and proficient in
English
Key Responsibilities
- Respond to customer inquiries via phone, email, and live chat in Croatian
- Resolve issues efficiently and professionally, ensuring high levels of customer satisfaction
- Provide information about products, services, and order status
- Escalate complex issues to the appropriate departments when necessary
- Maintain accurate records of customer interactions
- Collaborate with team members to ensure consistent and quality service
Requirements
- Fluent in Croatian (C1 or above)
- Good level of English (for internal communication)
- Excellent communication and interpersonal skills
- Ability to work independently and manage time effectively in a remote environment
- Comfortable using computers and basic software tools
- Must be legally eligible to work in Greece and reside there
What We Offer
- Stable full-time contract
- Rotational shifts with work-life balance
- Comprehensive training and onboarding
- Opportunities for growth in an international company
- Supportive and multicultural team environment
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