Croatian Support Center Agent

7 hours ago

Athens, Attica, Greece CBT Full time €25,000 - €40,000 per year


Job Title: Croatian Support Center Agent

Location: Greece – Hybrid Options Available

Department: Customer Support / Support Center

Employment Type: Full-Time

About the Role:

We are looking for a Croatian-speaking Support Center Agent to join our dynamic team in Greece. In this role, you will provide high-quality support to our Croatian-speaking customers, resolving their inquiries and ensuring a seamless customer experience. This position offers a flexible hybrid work model, allowing you to split your time between our Athens office and remote work.

Key Responsibilities:

  • Provide customer support via phone, email, and chat in Croatian and English.

  • Assist customers with product inquiries, technical issues, order management, and account-related questions.

  • Troubleshoot and resolve customer concerns in a timely and efficient manner.

  • Ensure customer satisfaction by providing clear, accurate, and empathetic responses.

  • Accurately document and track customer interactions in the company CRM system.

  • Collaborate with internal teams (e.g., technical support, billing) to resolve more complex issues.

  • Continuously improve customer service processes by sharing feedback and best practices.

Requirements:

  • Fluent in Croatian (native or near-native level) and proficient in English.

  • Previous experience in customer support, call center, or a similar role is a plus.

  • Strong communication, problem-solving, and interpersonal skills.

  • Ability to work independently and collaboratively within a team.

  • Comfortable using customer service software and CRM systems.

  • Ability to remain calm and professional in high-pressure situations.

  • Eligible to work in Greece.

Preferred Qualifications:

  • Experience with customer support platforms such as Zendesk, Freshdesk, or Salesforce.

  • Knowledge of additional languages (e.g., Greek, Italian, Spanish) is a plus.

  • Familiarity with technical troubleshooting or product support.

What We Offer:

  • Competitive salary and performance-based incentives.

  • Flexible work options: hybrid setup (remote and office-based).

  • Comprehensive training and career development opportunities.

  • A friendly and supportive multicultural team.

  • Opportunities for career growth within the company.

  • Relocation assistance (if applicable).


  • Croatian-Speaking Customer Support Agent

    2 weeks ago

    Athens, Attica, Greece Velenosi&Meredith Full time

    Job Opportunity: Croatian-Speaking Customer Support Agent - Athens, Greece We are seeking a dedicated Croatian-speaking Customer Support Agent to join our dynamic team in Athens, Greece. If you're passionate about providing excellent customer service and enjoy helping others, we want to hear from you Position DetailsRole: Customer Support Agent Languages:...

  • Croatian-Speaking Customer Support Agent

    7 hours ago

    Athens, Attica, Greece Velenosi&Meredith Full time €40,000 - €60,000 per year

    Job Opportunity: Croatian-Speaking Customer Support Agent - Athens, GreeceWe are seeking a dedicated Croatian-speaking Customer Support Agent to join our dynamic team in Athens, Greece. If you're passionate about providing excellent customer service and enjoy helping others, we want to hear from youPosition DetailsRole: Customer Support AgentLanguages:...

  • Croatian Travel Agent in Athens

    7 hours ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Join Our Team as a Travel AgentDo you have a passion for travel and delivering exceptional customer service? Here's your chance to help clients create unforgettable journeys while working in a dynamic office environmentAbout the Position:As a Travel Agent, you'll assist customers with planning and booking their travel experiences, providing expert advice,...

  • Croatian Travel Customer Agent in Athens

    7 hours ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Become a Travel Agent and Inspire Unforgettable JourneysAre you passionate about travel and dedicated to delivering exceptional customer service? This is your opportunity to help clients create memorable trips while working in a dynamic and engaging environmentAbout the Position:As a Travel Agent, you'll guide clients through planning and booking their...

  • Technical Support Agent

    2 weeks ago

    Athens, Attica, Greece Icap Contact Center Full time €12,000 - €24,000 per year

    Technical Support Agent - Εξυπηρέτηση Εισερχομένων ΚλήσεωνICAP CONTACT CENTERΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 43 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 5 ώρεςΗμ. ανάρτησηςπριν 5 ώρεςΜε κάποια...

  • Croatian Speaking Customer Service Agent For

    7 hours ago

    Athens, Attica, Greece Mercier Consultancy Full time €25,000 - €40,000 per year

    Mercier Consultancy is excited to announce a fantastic opportunity for a Croatian Speaking Customer Service Agent to join our team in support of If you are passionate about travel and customer service, this is the perfect role for you to engage with Croatian-speaking clients and help them have a seamless booking experience.In this position, you will assist...

  • Croatian Customer Support Specialist

    7 hours ago

    Athens, Attica, Greece CBT Full time €25,000 - €40,000 per year

    Job Title: Croatian Customer Support SpecialistLocation: Greece (Onsite & Hybrid Options Available)Department: Customer SupportEmployment Type: Full-timeAbout the Role:We are seeking a dedicated and customer-focused Croatian-speaking Customer Support Specialist to join our growing team in Greece. Whether working from our modern office or remotely in a hybrid...

  • Croatian Reservation Agent in Greece

    7 hours ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Start a New Chapter in Beautiful GreeceRelocate to a country known for its stunning islands, vibrant culture, and sunny lifestyle — and build a fulfilling career in the car rental industryIf you're passionate about travel and love helping people plan memorable journeys, this opportunity is for you. Join our team and support travelers in finding the ideal...

  • Croatian Travel Agent in Greece

    7 hours ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Start Your New Journey in Beautiful GreeceMake the move to a country famous for its crystal-clear waters, rich cultural heritage, and endless sunshine — all while growing your career in the exciting world of car rentals If you're passionate about travel and enjoy creating unforgettable experiences for others, this is your chance to turn that passion into...

  • Croatian Customer Support

    6 days ago

    Athens, Attica, Greece Cross Border Talents Full time €20,000 - €25,000 per year

    Bilingual Customer Support Representative (Croatian & English) Remote from Greece Are you fluent in Croatian (C1/C2) and confident in English (B2 or higher)? Would you love to grow your career while living in one of Europes most beautiful and sunny countries? Were looking for a dedicated Bilingual Customer Support Representative to join our international...