Customer Support with French for home appliances

1 day ago

Athens, Attica, Greece Real Recruitment Solutions Full time

Our client is currently seeking French speakers to work REMOTELY in a customer service position

We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included. You will be signing the contract directly with the Greek employer.

  • Recruitment Process: Easy online recruitment process (phone call interview)
  • No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things
  • Work 8h a day, 5 days a week

About the project:

You will be supporting French-speaking clients of a Singaporean multinational technology company. The company designs and manufactures household appliances such as vacuum cleaners, air purifiers, hand dryers, bladeless fans, heaters, hair dryers, lights, even headphones.

Your Responsibilities:

  • Answering inbound calls from retail customers, who have either Sales, Aftersales, product enquiries and delivery-related questions or other issues related to the client's sales platform
  • Checking out all the products that is set up on premises.
  • Escalateing any issue that cannot be resolved to the client

The role is mainly customer service, with sales and tech support aspects.

What you will need:

  • Fluent level of French language (at least C1+)
  • Good level of English language (at least B2+)
  • Communication skills
  • Enthusiasm and a desire to learn new things
  • Eligibility to work in Greece (EU citizenship or full rights to work in Greece)
  • You need to be in Greece or open for permanent relocation there - with our excellent relocation package

What you will gain:

  • Base salary: € gross (including 2 extra salaries granted by a Greek law)
  • Performance Bonus up to 150 euro
  • Paid holidays at higher rates according to Greek law
  • Full-time, fixed-term Greek contract
  • After 1 year of employment, the gross salary increases to 50 €

We also have other projects for French speakers in the field of automotive, communication, sales and tourism Apply and one of our recruiters will contact you to give you all the information

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

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