Japanese Technical support

9 hours ago


Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year


Responsibilities

You will develop and manage effective working relationships with other departments, groups and personnel. You will provide direction, supervision, and leadership to members of the Desktop Support/IT Support Team.

You will be responsible for assigning and prioritizing work, setting expectations, promoting goals and priorities, and performance management.

You will conduct periodic performance reviews of IT Support Specialists.

You will oversee desktop support operations and ensure excellent customer service to all internal or external customers.

You will provide expert technical support, training, and assistance to desktop support personnel on network computer system issues and on new technology.

You will provide analysis on desktop related issues, determines problems, implements solutions, resolves or forwards work orders to appropriate personnel within the IT team (i.e. Sr. Network Administrator, Sr. Systems Administrator).

You will coordinate with product development, and other internal departments to resolve issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases.

You will provide assistance to other teams within the department (i.e. Sr. Network Administrator, Sr. Systems Administrator,etc) to improve services, processes, roll out new applications, increase and promote security.

You will ensure service level agreements are communicated and understood by the desktop support team.

Qualifications

Bachelor's Degree in Information Technology, or any IT/Computer-related course.

You must have 1-3 years IT support experience in Supervisory capacity

Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair.

An English level B2 minimum

All documentation to work in Greece, no sponsorship will be provided for this position

Benefits

Competitive salary

Multicultural environment

Evolution and relocation possible

Relocation package : 2 weeks hotel accommodation + Flight ticket; airport pickup & real estate agency fee

To apply or know more about the position please contact me




  • Athens, Attica, Greece Cross Border Talents Full time €20,000 - €25,000 per year

    At the moment Cross Border Talents is looking for Japanese speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer...


  • Athens, Attica, Greece Velenosi&Meredith Full time

    Job Opportunity: Customer Support Agent Japanese Speakers We are hiring Japanese-speaking Customer Support Agents for permanent, full-time remote positions in Greece. Work from anywhere, including the islands, and enjoy a fully paid relocation package. Position AvailableLocation: Greece (any city or island, remote work) Role: Customer Support Agent Language...


  • Athens, Attica, Greece Cross Border Talents Full time

    Location: Athens, Thessaloniki, or Chania Greece (On-site or Remote, depending on the project) Language Requirements: Japanese (C2/native) + English (B2+) Contract Type: Full-time Relocation Support: Flight ticket, 2-week hotel stay, airport pickup, and real estate assistance Looking to take your career abroad or start fresh in the Mediterranean? We are...


  • Athens, Attica, Greece TP GREECE Full time €25,000 - €75,000 per year

    Job Overview: Job Languages JapaneseJob posting schema NoAre you fluent in Japanese? Join our Customer Experts team and work in Greece with the German automotive manufacturer that builds cars for Sheer Driving Pleasure For over 100 years, our client has been standing for driving pleasure, sustainable innovativeness and the passion for forward-looking...


  • Athens, Attica, Greece Gamdom Full time €15,000 - €30,000 per year

    Company Overview:Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support...

  • Technical Support

    8 hours ago


    Athens, Attica, Greece Silvare Full time €25,000 - €40,000 per year

    At SILVARE, we're a dynamic team achieving remarkable results. We've built a reputation for delivering fast, impactful results that keep our clients coming back—many of whom are some of the biggest names in tech. What makes us different? We're easy to talk to, we get straight to the point and we're all about making things happen.  We're proud of the...


  • Athens, Attica, Greece KSM Full time

    At KSM, our mission is to be the strategic HRBP for the companies we collaborate with, while contributing to the professional development and satisfaction of candidates' goals. Guided by our core values and through our personalized practices, we strive to bring employees and companies together, offering services aligned with their goals and aspirations,...


  • Athens, Attica, Greece ESET Greece, Cyprus & Malta Full time €40,000 - €60,000 per year

    Job ScopeThe Pre-sales and Technical Support Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with ESET partners and customers and driving...


  • Athens, Attica, Greece modulus SA Full time €35,000 - €45,000 per year

    Job Descriptionmodulus SAis an innovative telecommunications company headquartered in Athens, Greece, delivering next-generation VoIP telephony services to clients across domestic and international markets since 2012. As one of Greece's leading VoIP providers, modulus enables businesses across industries to transition to modern, cost-effective communication...


  • Athens, Attica, Greece Career In Progress - Consulting Services Full time €20,000 - €25,000 per year

    Career In Progress, is a Career Management & Recruiting Company that offers boutique services for businesses across Greece.On behalf of our Partner,Vector Security,the leading wholesale distributor of security systems and solutions in Greece and Cyprus, we are looking for an experienced and dynamic:Technical Support SpecialistJob Description:The selected...