Japanese Customer Technical Advisor

5 days ago

Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

At the moment Cross Border Talents is looking for Japanese speakers to work in Athens, Greece. Are you interested in moving abroad?

Your Role as a Customer Technical Advisor:
  • Respond and record consumer inquiries/questions raised through free phone lines for customers;
  • Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
  • Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy;
  • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
  • Troubleshoot through the use of open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.


Requirements
Requirements for the Customer Technical Advisor:
  • High School Diploma or Higher
  • Native/Fluent Japanese ;
  • Good level of English, C1;
  • Writing speed: 20 words per minute
  • Active Listening
  • Good Problem Solving Skills
  • Strong troubleshooting skills
Benefits
Cross Border Talent's Offer:
  • Paid travel Expenses;
  • Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
  • Renewable contract of 12 months;
  • Health Coverage and Private Health Care;
  • Attractive Salary with performance bonus;
  • Working hours: 40h per week = is 8 hours per day / 5 days a week;
  • Greek lessons
  • Free Real Estate Agency Fee

  • Japanese Customer Support Agent

    6 days ago

    Athens, Attica, Greece Velenosi&Meredith Full time €30,000 - €60,000 per year

    Job Opportunity: Customer Support Agent Japanese SpeakersWe are hiring Japanese-speaking Customer Support Agents for permanent, full-time remote positions in Greece. Work from anywhere, including the islands, and enjoy a fully paid relocation package.Position AvailableLocation: Greece (any city or island, remote work)Role: Customer Support AgentLanguage...

  • Japanese Technical Support Agent

    6 days ago

    Athens, Attica, Greece Global Talent Full time €25,000 - €40,000 per year

    Our client, based in Greece, is looking for professional Japanese speakers to join their technical support team.DETAILSStarting date: 02nd June 2025Closing process on the 22nd May 2025Relocation after the completion of 3 Months 400 euros per monthRelocation package (plain ticket, taxi pick up to airport and 2 weeks hotel)Visa SUPPORTTraining: 10 working...

  • Japanese Customer Support Agent

    2 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Location: Athens, Thessaloniki, or Chania Greece (On-site or Remote, depending on the project)Language Requirements: Japanese (C2/native) + English (B2+)Contract Type: Full-timeRelocation Support: Flight ticket, 2-week hotel stay, airport pickup, and real estate assistanceLooking to take your career abroad or start fresh in the Mediterranean?We are hiring...

  • Japanese Customer Advisor Relocation Support to Athens, Greece

    6 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Role: Customer Experience Specialist (Japanese-Speaking)Location: Athens, GreeceType: Full-time (40h/week)Start Date: September 2025 About the RoleInstead of settling into another grey autumn, imagine yourself starting fresh in sunny Athens a city where modern energy meets ancient history, and where warm evenings by the sea replace chilly, rainy days.Our...

  • Japanese-Speaking Automotive Experts

    5 days ago

    Athens, Attica, Greece TP GREECE Full time €25,000 - €50,000 per year

    Japanese-Speaking Automotive ExpertsTP GreeceΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 444 θέσεωνΑθήναΤοποθεσίαΑθήναπριν μία ώραΗμ. ανάρτησηςπριν μία ώραN/AΕπίπεδο εμπειρίαςN/AΠλήρης απασχόλησηΤύπος...

  • Customer Support Specialist Japanese Speaking, Athens, Greece

    6 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Customer Support Specialist Japanese Speaking, Athens, Greece.Location: Athens, GreeceEmployment Type: Full-timeRelocation Package IncludedAre you ready to start a new chapter under the Mediterranean sun? We're looking for a Japanese-speaking Customer Support Specialist to join our dynamic team in the heart of Athens.If you are passionate about helping...

  • Dutch Customer Technical Advisor

    5 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Cross Border Talents is looking for Dutch Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • French Customer Technical Advisor

    5 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Cross Border Talents is looking for French Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • Spanish Customer Technical Advisor

    5 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Cross Border Talents is looking for Spanish Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • Italian Customer Technical Advisor

    5 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Cross Border Talents is looking for Italian Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...