Health Procurement Officer

The Opportunity

Interamerican, a member of the Achmea Group and certified as a World-Class Workplace, offers exceptional career opportunities within a dynamic, fast-paced, and agile working environment. We embrace modern ways of working and are committed to fair treatment, inclusion, and equity. As a proud signatory of the Diversity Charter Greece, Interamerican fosters a workplace where everyone can thrive and grow.

We are currently seeking to employ a talented and highly-motivated "Health Procurement Officer" to join our team.

The main purpose of this role is to support the Health Business profitable growth by supporting development of sustainable ecosystems and ensuring access of customers to qualitative healthcare services through cost efficient agreements with third parties.

Your Key Responsibilities will be to:

Researches, identifies and evaluates new collaborations with Providers and third parties based on specific criteria, business and sales needs. Monitors healthcare and health insurance market on external stakeholders' developments.

Prepares agreements with Providers and third parties and participates in all relevant meetings. Performs regular follow-up meetings and renegotiates existing agreements) as per plan.

Monitors KPIs and related reports on a regular basis and evaluates Providers' performance (e.g. Doctors report, Factbooks, Paid Claims report, High Claims report, procurement benefits ad-hoc reports, costs benchmarking). Monitors special agreements and ensures necessary actions are taken.

Supports Providers network by facilitating requests and finding solutions to BAU requests. Trains Hff Providers network on IAG procedures and systems. Supports implementation of IT related solutions. Facilitates and coordinates cooperation with own infrastructure (Athinaiki & Medifirst).

Supports health business sustainability by participating in related Hff projects providing input and using his/her expertise in order to support Hff objectives.

Monitors on a regular basis Group, Regulatory & other requirements (e.g. outsourcing policy, GDPR etc.) in cooperation with relevant stakeholders (eg. General Procurement, Compliance, Legal, DPO, IT Security) and takes action in order to ensure compliance of providers agreements with set requirements.

Manages internal stakeholders (e.g. Healthcare, Wealthcare, Claims, U/W, Sales, Group business, Marketing etc.) by obtaining input regarding business needs, supporting problem solving, and exchanging feedback in order to identify gaps in agreements and evaluate providers, aiming at overall improvement of customer journey.

Translates product design and improvements in concrete requirements for new partnerships.

Develops and shares knowledge in their own field with relevant internal stakeholders, for example by providing training.

Knowledge/Experience:

• BSc & MSc Degree (AEI/TEI) in Business & Administration, Health Services Management or in a similar field
• Advanced knowledge of MS Office
• Certified in Insurance is desirable
• Professional experience in Health Services or Health Insurance Ops
• Intermediate knowledge of English language
• Advanced negotiation skills
• Good knowledge of enterprise systems.
• Advanced knowledge of building a business case
• Good understanding of health customer journey
• Good understanding of Healthcare business, product structure and claims process
• Continuous monitoring and understanding of Healthcare Services market evolutions
• 3 - 6 years of working experience in relevant field

Competencies:

• Customer focus
• Collaboration
• Self – development
• Ensures accountability
• Nimble learning
• Tech savvy
• Builds networks
• Cultivates innovation
• Nimble learning

Benefits:

• Competitive compensation, according to qualifications
• Group Medical & Pension Insurance Plan
• Professional development plan & specialization in a high-demand market
• Daily exposure on top-notch practices and methodologies
• Values based, fun and fast-paced environment
• Hybrid working model, with the flexibility to customize remote working according to the needs of each team

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career