
Information Technology Support Specialist
3 days ago
Company Description
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Role Description
This is a full-time hybrid role for an Information Technology Support Specialist located in Athens with some work from home acceptable. The IT Support Specialist will provide day-to-day technical support to on-site and remote employees. Duties include troubleshooting technical issues, supporting desktop computers, and managing help desk tickets to ensure timely resolution. The specialist will also collaborate with other IT team members to maintain and improve IT systems.
Qualifications
- Technical Support and Troubleshooting skills required
- Experience with Desktop Computers and related hardware/software
- Proficiency in Information Technology systems and protocols
- Help Desk Support experience
- Excellent problem-solving and communication skills
- Ability to work both independently and in a team environment
- Experience with remote support tools and technologies
- Bachelor's degree in Information Technology, Computer Science, or related field preferred
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