Polish Speaking Technical Support Adviser

1 day ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is excited to announce an opening for a Polish Speaking Technical Support Adviser This is a fantastic opportunity for individuals who are passionate about technology and providing excellent customer service. In this role, you will assist our Polish-speaking clients with technical inquiries and issues related to our innovative products and services. If you enjoy problem-solving and helping customers enhance their experience, we would love to hear from you

Your Responsibilities
  • Deliver high-quality technical support to Polish-speaking customers regarding our technology offerings.
  • Diagnose and troubleshoot technical issues effectively to ensure maximum customer satisfaction.
  • Guide customers on the features and benefits of our products and services.
  • Document all customer interactions and provide solutions for effective follow-up.
  • Collaborate with team members to enhance support processes and share insights.
  • Engage in ongoing training to keep updated on product enhancements and industry trends.
Requirements
  • Fluency in Polish (both spoken and written) is essential. Please indicate your native language and nationality in your C.V. and/or Cover Letter.
  • Strong technical skills with an aptitude for problem-solving.
  • Previous experience in customer service or technical support is preferred but not mandatory.
  • Exceptional communication skills and a focus on customer satisfaction.
  • A collaborative team player who is able to thrive in a dynamic environment.
  • Desire to learn and grow in the technology sector.
  • A genuine passion for helping others and delivering outstanding support
Benefits
  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
  • · Free Greek Lessons, discounts and other perks

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