Customer Service Representative French Speaker

5 days ago

Athens, Attica, Greece Nordicrecruiters Full time

Are you a French-speaking professional passionate about helping customers and delivering exceptional service? Do you want to grow your career while living in the vibrant, sunny, and culturally rich city of Athens? This role offers an exciting opportunity to develop professionally while enjoying the Mediterranean lifestyle.

About the Role
As a Customer Service Representative, you will be the primary point of contact for French-speaking customers. You will provide guidance, resolve inquiries, and ensure a seamless and positive experience. Your work will directly contribute to customer satisfaction and strengthen the companys reputation for excellence.

Key Responsibilities

  • Provide high-quality customer support in French via phone, email, and chat.
  • Assist customers with product information, account questions, troubleshooting, and general inquiries.
  • Resolve issues efficiently while maintaining a professional and friendly approach.
  • Accurately document interactions and maintain internal records.
  • Collaborate with internal teams to ensure timely and effective solutions.
  • Stay up-to-date with products, services, and internal processes to provide accurate guidance.

Requirements

  • Native or fluent French.
  • Strong English communication skills for internal collaboration.
  • Excellent problem-solving, communication, and interpersonal skills.
  • Customer-focused, patient, and solution-oriented.
  • Previous customer service experience is advantageous but not required; full training is provided.
  • Comfortable using computers and digital tools.

Whats Offered

  • Competitive salary with performance-based incentives.
  • Comprehensive onboarding and ongoing professional development.
  • Clear career growth opportunities within an international, supportive organization.
  • Relocation support for candidates moving to Athens.
  • Work in a multicultural, collaborative, and friendly environment.

Why Athens?
Athens offers a perfect blend of professional opportunity and lifestyle. With sunny weather, stunning beaches, historic landmarks, vibrant neighborhoods, and a lively cultural scene, the city provides an exceptional quality of life. Experience Mediterranean cuisine, rich history, and a welcoming international community while advancing your career in an inspiring environment.

This is an ideal role for French-speaking customer service professionals ready to develop their career while enjoying the energy, culture, and lifestyle of Athens, Greece.

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