IT Operations

7 days ago


Athens, Attica, Greece speakit Full time €25,000 - €40,000 per year

Ready to join Speakit as our next IT Operations & Helpdesk Specialist 

We're a fast-growing recruitment agency in Greece and Portugal, specializing in multilingual recruiting, offering you the chance to develop your skills in IT Operations & Helpdesk services.

Why you'll love working with us:

  • #2 Best Workplace Hellas –49 employees)
  • #1 Best Workplace for Women Hellas –49 employees)
  • A people-first culture where your growth, ideas, and contribution truly matter

If you're motivated, detail-oriented, and excited to grow with us, send us your CV and let's talk

  • Monitor and maintain IT equipment (inventory control, proper function checks, preventive maintenance).
  • Monitor system security and report potential issues.
  • Oversee and support online platforms used internally by the company.
  • Assist employees with daily IT-related issues regarding equipment and applications.
  • Monitor network and device connectivity (Wi-Fi, LAN, VPN, network devices).
  • Follow IT procedures and contribute to process improvements.
  • Collaborate with external IT partners or vendors when necessary.
  • Provision of light hardware support (pc, peripherals, etc.) and coordination with external service providers for repairs when necessary.
Requirements
  • 1–3 years of experience in IT Support, Helpdesk, or similar role.
  • Basic knowledge of hardware and troubleshooting.
  • Strong understanding of networking (TCP/IP, routers, switches, firewalls).
  • Cybersecurity knowledge.
  • Experience with Windows, Office 365, and cloud services.
  • Strong problem-solving skills and ability to prioritize tasks.
  • Good communication skills.
Benefits

If you succeed in this IT Operations & Helpdesk Specialist role, you will have:

  • Attractive remuneration package
  • Hybrid working model
  • Company laptop
  • Mobile phone & plan
  • Private Health Insurance (according to company policy)
  • Work in a dynamic and friendly environment


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