German Speaking Customer Service for Beauty

9 hours ago

Athens, Attica, Greece Patrique Mercier Recruitment Full time

Patrique Mercier Recruitment is proud to offer a fantastic opportunity for German Speaking Customer Service representatives in the Beauty & Skincare Products Department. We specialize in connecting talented candidates with leading brands across various industries, and we are committed to helping you find a role that aligns with your skills and aspirations. In this position, you will engage with customers who are passionate about beauty and skincare, assisting them with inquiries, orders, and providing expert advice on products. Join our dynamic team where you'll not only contribute to customer satisfaction but also immerse yourself in an exciting industry that promotes self-care and wellness.

Responsibilities
  • Provide exceptional customer service to German-speaking clients regarding beauty and skincare products.
  • Handle inquiries via phone, email, and live chat with professionalism and enthusiasm.
  • Assist customers with product selection, order processing, and troubleshooting.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Stay up-to-date with product knowledge to provide accurate information and recommendations.
  • Collaborate with the sales and marketing teams to promote products and customer engagement.
  • Contribute ideas for enhancing customer service and improving overall customer experience.

Requirements

  • Fluency in German and proficiency in English (both written and spoken).
  • Previous experience in customer service, preferably within the beauty or skincare industry.
  • Strong communication and interpersonal skills.
  • Passion for beauty and an understanding of skincare products.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Familiarity with customer service software and tools is a plus.
  • Customer-focused mindset with a willingness to go above and beyond for client satisfaction.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 4 Weeks )
  • Free Greek Lessons, Engagement Activities

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