Dutch Speaking Consultant for Online Ticketing
5 days ago
Exciting Opportunity: Dutch Speaking Consultant for Online Ticketing & Event Services
Patrique Mercier Recruitment ES is delighted to announce an exciting opening for a Dutch Speaking Consultant to join our Online Ticketing & Event Services Department. This role is ideal for individuals who are passionate about the events industry and have a knack for customer service.
As a Consultant in this department, you will work directly with Dutch-speaking clients to provide exceptional support for their ticketing and event service needs. Your role will involve guiding customers through our online platforms, ensuring that they have a seamless experience when booking and managing their event tickets. If you're enthusiastic about delivering outstanding service and thrive in a dynamic environment, we want you to be part of our team
Your Responsibilities- Assist Dutch-speaking clients with inquiries related to online ticketing and event services.
- Guide clients through the ticket purchasing process and provide tailored recommendations based on their preferences.
- Troubleshoot and resolve client issues, offering effective solutions to enhance their experience.
- Collaborate with event organizers to ensure accurate and up-to-date information is available to clients.
- Monitor ticketing trends and provide insights to improve our services and offerings.
- Maintain detailed records of customer interactions and service requests within our CRM system.
Requirements
- Fluency in Dutch (spoken and written) is essential; proficiency in English is beneficial. Please ensure that your nationality and native language is clearly stated in your application.
- Experience in customer service, sales, or the events industry is preferred.
- Strong communication skills with a focus on customer satisfaction.
- Ability to understand customer needs and deliver effective solutions.
- Familiarity with online ticketing and event management platforms.
- A collaborative mindset and the ability to work effectively in a team setting.
- Willingness to take on challenges and a genuine passion for the events sector.
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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