Slovak Speaking Consultant for Online Ticketing

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Exciting Opportunity: Slovak Speaking Consultant for Online Ticketing & Event Services

Patrique Mercier Recruitment ES is proud to announce a fantastic opening for a Slovak Speaking Consultant in our Online Ticketing & Event Services Department. This role is perfect for individuals who are passionate about the events industry and possess exceptional customer service skills.

As a Consultant in this department, you will engage with Slovak-speaking clients, providing comprehensive support for their ticketing and event services needs. Your expertise will be essential in guiding customers through our online platforms, ensuring they have a seamless and enjoyable experience when booking and managing their event tickets. If you thrive in a fast-paced environment and love helping others, we would love for you to join our team

Your Responsibilities
  • Assist Slovak-speaking clients with inquiries related to online ticketing and event services.
  • Guide clients through the ticket purchasing process and offer personalized recommendations based on their requirements.
  • Troubleshoot and resolve client issues efficiently, ensuring a positive experience.
  • Collaborate with event organizers to ensure that accurate and relevant event information is available to clients.
  • Monitor ticketing trends and provide feedback to improve our services and offerings.
  • Maintain detailed records of customer interactions and service requests in our CRM system.

Requirements

  • Fluency in Slovak (spoken and written) is essential; proficiency in English is a plus. Please include your nationality and native language in your application.
  • Experience in customer service, sales, or the events industry is preferred.
  • Strong communication skills with a focus on delivering excellent customer satisfaction.
  • Ability to analyze customer needs and provide effective solutions.
  • Familiarity with online ticketing and event management platforms is advantageous.
  • A collaborative attitude and the ability to work well within a team environment.
  • Willingness to embrace new challenges and a genuine interest in the events industry.

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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