
Billing Operations Analyst
1 day ago
Omilia is seeking a detail-oriented and analytical Billing Operations Analyst to manage and continuously improve our end-to-end billing processes in a dynamic, high-growth environment. As part of our Revenue Operations team, you will play a vital role in ensuring accurate and timely invoicing across SaaS, software subscriptions, and services. This position offers the opportunity to collaborate cross-functionally with Finance, Sales, Product, and CSM teams, while contributing to the optimization of our billing infrastructure and ERP systems.
Key Responsibilities:
- Manage the full billing cycle, including invoice generation, contract validation, revenue recognition, and reconciliations.
- Ensure billing aligns with contract terms, schedules, and revenue policies (e.g., subscription, consumption-based, and project-based models).
- Partner closely with Finance, Accounting, and Sales Operations to meet monthly close deadlines and resolve billing discrepancies.
- Perform billing QA checks, data audits, and root cause analysis to drive long-term improvements.
- Maintain and enhance billing platforms and systems (e.g., Salesforce Revenue Cloud, NetSuite), including automation and integration initiatives.
- Prepare usage reports, monthly billing forecasts, and customer-facing reports to support transparency and accuracy.
- Analyze billing data to identify trends, issues, and opportunities for process improvement.
- Support audit requests, partner reporting, and customer inquiries related to invoicing.
- Contribute to documentation, policy enforcement, and ongoing optimization of the Quote-to-Cash process.
Requirements
- 2–3+ years of experience in billing, revenue operations, or finance in a B2B SaaS or tech environment.
- Proven experience managing complex billing operations in recurring and subscription-based revenue models.
- Strong understanding of the Quote-to-Cash lifecycle, including order management, invoicing, and revenue recognition.
- Proficient in Excel (e.g., pivot tables, VLOOKUPs)
- Working knowledge of Salesforce Revenue Cloud and/or ERP systems like NetSuite a plus.
- Detail-oriented with excellent problem-solving, organizational, and communication skills.
- Ability to interpret customer contracts and billing schedules accurately.
- Bachelor's degree in Business, Finance, Accounting, or a related field.
Benefits
- Fixed compensation;
- Long-term employment with the working days vacation;
- Development in professional growth (courses, training, etc);
- Being part of successful cutting-edge technology products that are making a global impact in the service industry;
- Proficient and fun-to-work-with colleagues;
- Apple gear.
Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.
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