Remote Customer Service Agent for DUTCH SPEAKERS in Greece

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join Patrique Mercier Recruitment JP as a Remote Customer Service Agent for Dutch Speakers and enjoy the flexibility of working remotely while being supported by a paid relocation package to beautiful Greece In this role, you will be the voice of exceptional customer service for our Dutch-speaking clients, assisting them with inquiries and ensuring their issues are resolved efficiently. If you're ready to embrace a new lifestyle and culture while providing outstanding support in a remote capacity, this position is perfect for you

Responsibilities
  • Provide first-class customer service to Dutch-speaking clients through various communication channels such as phone, email, and chat.
  • Address customer queries and resolve issues promptly to guarantee high levels of satisfaction.
  • Keep up-to-date with company products and services to offer accurate and helpful information to clients.
  • Document customer interactions thoroughly within the company's CRM system.
  • Collaborate with team members to enhance customer service delivery and share best practices.
  • Participate in training sessions to continually refine your skills and knowledge.
  • Provide feedback for improving processes and customer experiences.

Requirements

  • Fluency in Dutch and English is essential.
  • Strong communication skills and a commitment to delivering excellent customer service.
  • Ability to work effectively in a remote environment and manage time efficiently.
  • Prior experience in customer service is preferred but not mandatory.
  • Proactive, adaptable mindset with excellent interpersonal skills.
  • Willingness to relocate to Greece for initial integration and training.
  • A positive attitude and a genuine passion for helping customers.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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