Flemish Speaking Customer Service for Smart Home Technology Department
4 days ago
Patrique Mercier Recruitment FR is thrilled to announce a new opportunity for a Flemish Speaking Customer Service Representative within the Smart Home Technology Department. This role is perfect for individuals who are passionate about innovative technology and can provide exceptional service to clients in the rapidly evolving smart home industry.
Responsibilities- Deliver high-quality customer support to Flemish-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding smart home products, troubleshooting, and installation support.
- Educate customers about product features and help them optimize their smart home systems.
- Address customer complaints and issues professionally, ensuring effective resolution.
- Collaborate with technical teams to facilitate complex customer inquiries and provide seamless support.
- Maintain up-to-date knowledge of the company's smart home products and technology trends.
- Document all customer interactions accurately and contribute to continuous service improvements.
Requirements
- Fluency in Flemish and English, both written and spoken.
- Experience in customer service, particularly in the technology or smart home sector, is preferred.
- Strong communication skills and a customer-focused attitude.
- Technical aptitude and the ability to explain complex concepts in simple terms.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills and ability to multitask.
- A genuine interest in smart home technology and innovation.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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