Flemish Speaking Customer Support for Home Entertainment Systems Department
4 days ago
Patrique Mercier Recruitment FR is committed to connecting talented individuals with rewarding career opportunities. We are currently seeking a Flemish Speaking Customer Support Representative for the Home Entertainment Systems Department. This role is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer service to clients in Flemish.
Responsibilities- Provide top-tier customer support to Flemish-speaking clients regarding home entertainment systems via phone, email, and chat.
- Assist customers with inquiries related to product features, installation guidance, troubleshooting, and service issues.
- Effectively resolve customer complaints and technical issues in a timely manner to enhance customer satisfaction.
- Document all customer interactions accurately and maintain comprehensive records of communications.
- Collaborate with technical teams to ensure efficient resolution of complex issues.
- Stay updated on the latest product features and industry trends to provide informed assistance.
- Gather feedback from customers to drive improvements in product quality and service delivery.
Requirements
- Fluency in Flemish and English, both written and spoken.
- Experience in customer service, preferably in the technology or electronics sector.
- Strong communication skills with the ability to explain technical concepts clearly.
- Detail-oriented and capable of multitasking in a fast-paced environment.
- Familiarity with customer support software and standard office tools.
- Strong analytical and problem-solving skills.
- Willingness to work flexible hours, including evenings and weekends when necessary.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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