German Customer Advisor

3 days ago

Athens, Attica, Greece apply2day Full time

Looking for a role where your love for German language and helping other plays a major factor? Became now an German Customer Agent Work in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that's redefining customer service #Apply2day and let us guide you through it.

Responsibilities
  • Managing of incoming calls.
  • Identify and access customers' needs to achieve satisfaction.
  • Build relations of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the methods/tools.
  • Keep records of customer interaction, process customer accounts and file documents.
  • Follow communication procedures, guidelines, and policies.

Requirements

  • Native or near to native German language (C2).
  • Very good command of English language (B2 – C1).
  • Good MS Office skills.
  • Strong phone contact handling skills and active listening.
  • Excellent communication and presentation skills.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively.

Benefits

  • Competitive Remuneration package.
  • Extra bonus depending on the performance appraisal.
  • Health care benefits and numerous other discounts.
  • Ticket restaurant.
  • Relocation Cost (for candidates outside Greece).

Why relocate?

Living in Greece? It's a total vibe. Picture this: affordable living, chill work-life balance, and an amazing office view Life here moves at its own pace , with bussin food and strong community feels that make every day feel like a mini vacation. Plus, if you're into culture, you're in for an epic mix of ancient history and modern living. Ready to make the move? Don't wait, hit that #applynow and start living your best life

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