Czech Speaking Customer Support for Real Estate Management Department
5 days ago
Patrique Mercier Recruitment FR is committed to connecting talented professionals with rewarding career opportunities. We are currently looking for a Czech Speaking Customer Support Representative for our Real Estate Management Department. This role is perfect for individuals who are enthusiastic about customer service and have an interest in the real estate sector.
Responsibilities- Provide exceptional customer support to Czech-speaking clients regarding real estate management services through phone, email, and chat.
- Assist customers with inquiries about property listings, lease agreements, and management services.
- Effectively resolve customer complaints and issues to ensure high levels of satisfaction.
- Document all client interactions accurately and follow up on outstanding inquiries.
- Collaborate with internal teams to deliver efficient solutions to customer needs.
- Inform clients about services, company policies, and market trends relevant to real estate.
- Gather client feedback to contribute to service enhancement initiatives.
Requirements
- Fluency in Czech and English, both written and spoken.
- Previous experience in customer service, preferably within the real estate or property management sector.
- Strong communication and interpersonal skills with a focus on client satisfaction.
- Ability to manage multiple tasks efficiently in a busy environment.
- Proficient in customer support software and standard office applications.
- Detail-oriented with effective organizational skills.
- Flexibility to work varied hours as needed, including evenings and weekends.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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