Deal Desk Administrator

We are seeking a highly skilled and detail-oriented Deal Desk Administrator to oversee and

optimize the quote-to-contract process. In this critical role, you will provide sales support,

manage deal approvals, validate pricing and contract terms, and collaborate cross-functionally

to drive efficient and compliant deal execution. You will serve as a trusted advisor to Sales and

partner closely with Revenue Operations, Finance, and Legal teams to enable scalable

processes, enhance sales velocity, and ensure financial and operational compliance.

Key Responsibilities:

• Manage and continuously improve deal desk workflows, approval processes, and operational metrics to enhance efficiency and consistency.
• Review, validate, and approve pricing strategies, discounting, contract terms, and customer agreements ensuring profitability and compliance with internal policies.
• Collaborate closely with Sales, Legal, Finance, Product, and Revenue teams to structure, negotiate, and finalize complex deals.
• Provide guidance and training to sales teams on deal structuring, quoting, contract options, and revenue recognition policies.
• Create and maintain comprehensive documentation on pricing policies, deal structuring, approval flows. and operational best practices.
• Oversee the full lifecycle of deals from initial approval through execution and renewal, maintaining SLAs and operational standards.
• Utilize CRM, CPQ, Contract Lifecycle Management (CLM) systems, and ERP tools to monitor deal progress and process sales agreements efficiently.
• Lead initiatives to streamline deal desk operations, improve data quality, and enhance cross-department collaboration.
• Manage escalation and resolution of complex deal-related issues and contractual questions.
• Represent Deal Desk in sales reviews and meetings, and partner with Sales Enablement to deliver relevant training and documentation.

Requirements

• Bachelor's degree in Business, Finance, Accounting, or a related field.
• 3+ years of experience in deal management, sales operations, revenue operations, or a related role in a fast-paced, B2B SaaS or technology environment.
• Strong understanding of quote-to-cash, contract management, and pricing strategy principles; basic understanding of revenue recognition preferred.
• Hands-on experience with CRM systems (Salesforce preferred), CPQ tools, Contract Lifecycle Management platforms, and ERP systems.
• Excellent analytical, negotiation, communication, and problem-solving skills with keen attention to detail.
• Ability to manage multiple priorities in a dynamic environment and work effectively with cross-functional teams.
• Proven ability to develop scalable processes and lead cross-functional projects.
• Familiarity with direct and channel sales models is a plus.
• Customer-focused with a collaborative approach and strong business acumen.

Benefits

• Fixed compensation;
• Long-term employment with the working days vacation;
• Development in professional growth (courses, training, etc);
• Being part of successful cutting-edge technology products that are making a global impact in the service industry;
• Proficient and fun-to-work-with colleagues;
• Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.